Specialist, Claims Reporting

Definity; Toronto; On-site; CAD 69,000 - 127,000; Full time

Job summary

A leading insurance company in Canada is seeking a Claims Reporting and Insights Specialist to transform data into compelling narratives that drive strategic decisions. This hybrid role involves crafting presentations, analyzing trends, and collaborating with stakeholders to enhance business performance. The ideal candidate will have a strong background in data analysis and exceptional communication skills.

Benefits

Hybrid work schedule

Company share ownership program

Pension and savings plans

Paid volunteer days

Educational resources

Inclusive environment

Wellness and recognition programs

Product and service discounts

Qualifications

• 5+ years of experience in performance management, financial, or strategic roles.
• Proven track record in business analysis and partnering, preferably within insurance.

Responsibilities

• Develop impactful presentations for business reviews and stakeholder engagement.
• Analyze data to identify trends and optimize claims operations.

Skills

Communication

Data Analysis

Storytelling

Education

University Degree in Mathematics

University Degree in Statistics

University Degree in Economics

University Degree in Finance

University Degree in Accounting

Tools

MS Excel

PowerPoint

Tableau

SQL

Job description

Join to apply for the Specialist, Claims Reporting role at Definity

Definity is the parent company of several long-standing and innovative insurance brands in Canada, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our goal is to be one of Canada's leading property and casualty insurers, and we foster a collaborative, ambitious, rewarding, and empowering culture.

We offer a flexible, hybrid work environment where employees work both from the office and remotely, depending on their role and team. We encourage you to bring your authentic self to our journey. It’s better here.

If you excel at transforming data into compelling stories that influence strategic decisions, and are passionate about uncovering insights to enhance business performance, we invite you to join us as a Claims Reporting and Insights Specialist. This impactful role involves shaping our claims operations narrative and influencing stakeholders.

What can you expect in this role?

1. Craft compelling presentations: Develop impactful external materials such as Quarterly and Monthly Business Reviews, Scorecards, and investor relations presentations to showcase our claims performance.
2. Drive strategic insights: Collaborate with claims leadership to define and monitor KPIs that measure initiative success and foster continuous improvement.
3. Uncover hidden opportunities: Analyze data to identify trends, root causes, and areas for optimization, translating complex information into actionable insights.
4. Build strong relationships: Engage with diverse stakeholders, adapting communication styles to effectively influence and engage organizational leaders.
5. Be a master storyteller: Translate complex data into clear, concise, and compelling narratives for internal and external audiences.

What do you bring to the role?

• University Degree in Mathematics, Statistics, Economics, Finance, or Accounting
• 5+ years of experience in performance management, financial, or strategic roles
• Proven track record in business analysis and partnering, preferably within insurance or claims
• Exceptional communication skills, both written and verbal
• Expertise in data analysis, trend identification, root cause analysis, and translating data into insights
• Proficiency in MS Excel, PowerPoint, Tableau, and SQL
• Collaborative, results-oriented attitude with a passion for driving positive change

Salary Range: $69,000 - $127,000

We value potential; if you believe you have the right skills even if your experience doesn’t exactly match, please share more in your application and cover letter.

Benefits and Perks:

• Hybrid work schedule
• Company share ownership program
• Pension and savings plans with company-matched RRSP contributions
• Paid volunteer days and charitable donation matching
• Educational resources, tuition assistance, and paid exam leave
• Inclusive environment supporting diversity and accessibility, including support for gender affirmation, BIPOC counselors, and programs for working parents
• Wellness and recognition programs
• Product and service discounts

We are committed to an inclusive workplace. If you need accommodations during the recruitment process, please contact us at [email protected]

This role requires successful completion of a background check, including criminal and reference checks.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Finance and Sales
• Industry: Insurance