Spanish Bilingual Inbound Customer Service Representative

SinglePoint Group International Inc; Edmonton; Remote; CAD 18,000 - 25,000; Full time

Benefits offered by this job

Paid training

Benefits/HCSA

Perkopolis discounts

Career development

Continuous training

Rotational schedule

Job summary

SinglePoint Group International Inc is seeking a Remote Customer Service Representative based in Alberta. The role involves handling inbound customer interactions with training provided and opportunities for growth, with paid training and a rotational schedule.

The position is full-time, remote from home, 5 days a week, with an hourly rate of $15 CAD plus 4% vacation pay and bilingual Spanish required. Start date is November 24, 2026.

Qualifications

• Bilingual Spanish is required.
• Must bring your own device with Windows 11, 8GB RAM, 500GB free space, 10 Mbps internet, and a webcam.
• Ability to work independently and within a team and maintain accuracy.
• Ability to work flexible shifts.
• Strong organizational and active listening skills.
• Proficient computer skills.
• Experience in accounts receivables and call center or customer service environments is a plus.

Responsibilities

• Assist and market products and services to new and existing customers
• Assist with customer related payment solutions and account discrepancies
• Document customer accounts accurately
• Respect and uphold privacy and protection of customer information
• Meet and exceed individual targets and performance expectations

Skills

Bilingual Spanish

Organizational skills

Active listening

Attention to detail

Written communication

Verbal communication

Proficient computer skills

Accounts receivable experience

Call center experience

Job description

Job Details

Posting Details

• Posted on November 9, 2026

Locations

Showing 1 location Remote Edmonton, AB, CAN

• Remote
• Rate : $15 CAD per hour
• Client Relations
• Full-Time
• Requisition #: SPANI002524

Description

The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talent individuals that can grow with us!

We are actively looking for applicants based in Alberta.

This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.

We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of

• Monday to Saturday between 8:00am to 11:15pm MDT (7:00am to 10:15pm ET)

This position starts on November 24, 2026, successful candidates MUST be available to start.

Perks

• Never come into the Office – train and work from home within Alberta
• Benefits/Health Care Spending Account
• Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
• Career and Leadership Development - we are looking for top talent individuals that can grow with us!
• In depth training at the start of employment with continuous development and ongoing training throughout
• Rotational work schedule

Responsibilities

• Assist and market products and services to new and existing customers
• Assist with customer related payment solutions and account discrepancies
• Document customer accounts accurately
• Respect and uphold privacy and protection of customer information
• Meet and exceed individual targets and performance expectations

Qualifications

• Must bring your own device. The device must:
• Support Windows 11 (1803 or higher)
• Have at least 8BG of RAM (memory)
• Have at least 500BM of free space (storage/HDD)
• Minimum internet speed at least 10mbps
• Webcam

• Bilingual Spanish is required
• Ability to work independently and within a team and maintain accuracy
• Ability to workflexible shifts
• Strong organizational and active listening skills to determine the appropriate course of action
• Strong attention to detail with excellent written and verbal communication skills
• Proficient computer skills
• Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation

• Hourly rate of $15.00 plus 4% vacation pay

Joinawinningteam today!

We are an equal opportunity employer.

Accommodations are available upon request at any point in the selection process. #HP