Spanish Bilingual Inbound Customer Service Representative

SinglePoint Group International Inc; San Juan de Terranova; Remote; CAD 19,000 - 26,000; Full time

Benefits offered by this job

Work from home in Newfoundland and Lab

Paid training

Discount program including store,旅行, &

Career and leadership development

Ongoing training

Rotational work schedule

Job summary

SinglePoint Group International Inc seeks a Customer Service Representative for a remote, full-time role based in Newfoundland and Labrador, Canada. Training is paid, and hours include a rotational schedule with shifts Mon–Sat.

Starting November 24, 2026, the position offers an hourly rate of $16.35 CAD plus 4% vacation pay, with opportunities for growth within the company.

Qualifications

• Must be bilingual Spanish.
• Must bring your own device meeting Windows 11 (1803 or higher) and minimum 8GB RAM.
• Minimum internet speed of 10 Mbps and a webcam.

Responsibilities

• Assist and market products and services to new and existing customers.
• Assist with customer related payment solutions and account discrepancies.
• Document customer accounts accurately.
• Respect and uphold privacy and protection of customer information.
• Meet and exceed individual targets and performance expectations.

Skills

Bilingual Spanish

Job description

Job Details

Posting Details

• Posted on November 9, 2026

Locations

Showing 1 location

• Remote
• St John's, NL, CAN
• Remote
• Rate : $16.35 CAD per hour
• Client Relations
• Full-Time
• Requisition #: SPANI002522

Description

The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talent individuals that can grow with us!

We are actively looking for applicants based in Newfoundland and Labrador.

This role isREMOTE. Train from home and work from home. We offerPAID TRAINING.

We have a permanentfull-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of

• Monday to Saturday between 8:30am to 12:15am NST (7:00am to 10:15pm ET)

This position starts on November 24, 2026, successful candidates MUST be available to start.

Perks

• Never come into the Office – train and work from home within Newfoundland and Labrador
• Benefits/Health Care Spending Account
• Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
• Career and Leadership Development - we are looking for top talent individuals that can grow with us!
• In depth training at the start of employment with continuous development and ongoing training throughout
• Rotational work schedule

Responsibilities

• Assist and market products and services to new and existing customers
• Assist with customer related payment solutions and account discrepancies
• Document customer accounts accurately
• Respect and uphold privacy and protection of customer information
• Meet and exceed individual targets and performance expectations

Qualifications

• Must bring your own device. The device must:
  • Support Windows 11 (1803 or higher)
  • Have at least 8BG of RAM (memory)
  • Have at least 500BM of free space (storage/HDD)
  • Minimum internet speed at least 10mbps
  • Webcam
• Bilingual Spanish is required
• Ability to work independently and within a team and maintain accuracy
• Ability to workflexible shifts
• Strong organizational and active listening skills to determine the appropriate course of action
• Strong attention to detail with excellent written and verbal communication skills
• Proficient computer skills
• Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation

• Hourly rate of $16.35 plus 4% vacation pay

Joinawinningteam today!

We are an equal opportunity employer.

Accommodations are available upon request at any point in the selection process. #HP