Spanish Bilingual Inbound Customer Service Representative

SinglePoint Group International Inc; New Brunswick; Hybrid; CAD 18,000 - 26,000; Full time

Benefits offered by this job

Work from home

Health Care Spending Account

Perkopolis discounts

Career and Leadership Development

Ongoing training

Rotational schedule

Job summary

SinglePoint Group International Inc. is seeking a Customer Service Representative to handle inbound and some outbound customer interactions with a focus on care and urgency. The role is remote from New Brunswick, with paid training and a rotating 5‑day schedule.

We require bilingual Spanish and a device meeting our minimum specs. Expect strong growth opportunities and a structured onboarding process, with a start date around November 24, 2026, and a full-time permanent position.

Qualifications

• Device must support Windows 11 and include a webcam.
• Minimum 8GB RAM and 500GB storage with at least 10Mbps internet.
• Bilingual Spanish is required.
• Experience in accounts receivable and call center or customer service is a plus.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Assist and market products and services to new and existing customers.
• Assist with customer payment solutions and account discrepancies.
• Document customer accounts accurately.
• Respect and uphold privacy and protection of customer information.
• Meet and exceed individual targets and performance expectations.

Skills

Own device required

Windows 11

RAM 8GB

Storage 500GB

Internet speed 10Mbps

Webcam

Spanish bilingual

Independent work

Teamwork

Flexible shifts

Active listening

Organizational skills

Attention to detail

Written and verbal communication

Computer skills

Accounts receivable experience

Call center experience

Customer service

Job description

Job Details

Posting Details

• Posted on November 9, 2026

Locations

Showing 1 location

Remote Saint John, NB, CAN

• Remote
• Rate : $15.90 CAD per hour
• Client Relations
• Full-Time
• Requisition #: SPANI002523

Description

The Customer Service Representative at SinglePoint is a professional, responsible, and goal-orientated individual who handles mainly inbound and occasional outbound customer interactions with a high degree of customer service, sensitivity and urgency. Our commitment to customer care is second to none. There are many opportunities for growth within our company and we are looking for top talent individuals that can grow with us!

We are actively looking for applicants based in New Brunswick.

This role isREMOTE. Train from home and work from home. We offerPAID TRAINING.

We have a permanentfull-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of

• Monday to Saturday between 9:00am to 12:15am AST (7:00am to 10:15pm ET)

This position starts on November 24, 2026, successful candidates MUST be available to start.

Perks

• Never come into the Office – train and work from home within New Brunswick
• Benefits/Health Care Spending Account
• Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
• Career and Leadership Development - we are looking for top talent individuals that can grow with us!
• In depth training at the start of employment with continuous development and ongoing training throughout
• Rotational work schedule

Responsibilities

• Assist and market products and services to new and existing customers
• Assist with customer related payment solutions and account discrepancies
• Document customer accounts accurately
• Respect and uphold privacy and protection of customer information
• Meet and exceed individual targets and performance expectations

Qualifications

• Must bring your own device. The device must:
  • Support Windows 11 (1803 or higher)
  • Have at least 8BG of RAM (memory)
  • Have at least 500BM of free space (storage/HDD)
  • Minimum internet speed at least 10mbps
  • Webcam
• Bilingual Spanish is required
• Ability to work independently and within a team and maintain accuracy
• Ability to workflexible shifts
• Strong organizational and active listening skills to determine the appropriate course of action
• Strong attention to detail with excellent written and verbal communication skills
• Proficient computer skills
• Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation

• Hourly rate of $15.90 plus 4% vacation pay

We are an equal opportunity employer.

Accommodations are available upon request at any point in the selection process. #HP