spa manager

Leela Eco Spa; Calgary; On-site; CAD 100,000 - 500,000; Full time

Benefits offered by this job

Relocation costs covered

Spa environment

Job summary

Leela Eco Spa in Calgary, Alberta, is seeking a on-site Operations Manager with 1–2 years of experience. You will direct and optimize daily spa operations, supervise a large team, and oversee budgets and inventory from our location. Relocation support may be provided as part of the package.

Ideal candidates hold a secondary school diploma or equivalent experience and demonstrate strong communication, organization, and client-focused skills to ensure exceptional guest experiences at our spa.

Qualifications

• Minimum high school diploma or equivalent experience.
• 1 year to less than 2 years of experience.
• On-site work in Calgary, Alberta, Canada.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Establish or implement policies and procedures for staff.
• Plan and control budget and inventory.
• Manage contracts for advertising or marketing strategies.
• Hire, train and supervise staff.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Judgement

Organized

Reliability

Team player

Education

Secondary school graduation certificate

Equivalent experience

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Relocation costs covered by employer
• Spa

Budgetary responsibility

• $100,001 - $500,000

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

Supervision

• More than 20 people

Additional information

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking
• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player