Spa Concierge | Guest-Centric Service & Career Growth

Hyatt Hotels Corporation; Calgary; Hybrid; CAD 34,000 - 49,000; Full time

Benefits offered by this job

Restaurant discounts at on-site dining

Spa discounts

Tuition reimbursement program

Complimentary meals during shift

Complimentary hotel nights for family

Wellbeing programs

Diversity group participation

Rainbow Registered

Job summary

Hyatt Regency Calgary is seeking a full-time Spa Concierge on a 7-month contract to welcome guests and provide exceptional service within a tranquil spa setting. You will uphold Hyatt hospitality standards, assist with spa treatments, and manage guest interactions with privacy and care.

Ideal candidates have spa or hospitality experience and hold Proserve and Food Safe certification. The role involves varied shifts, including Sundays to Saturdays and holidays, with a starting rate of CAD 19 per

Qualifications

• Previous Spa or hospitality experience.
• Proserve and Food Safe Certification required.

Responsibilities

• Handles all guest interactions with the highest level of hospitality and professionalism.
• Approaches stressful situations with a positive, composed, and problem solving mindset.
• Thrives in a fast-paced environment while maintaining accuracy.
• Demonstrates an expert knowledge of Spa treatments, its facility and retail offerings.
• Upholds the privacy and confidentiality of all guest information.
• Guest registration and processing payment.
• Must be highly self-motivated and able to work with minimal supervision.

Skills

Guest interactions

Hospitality

Calm under pressure

Job description

Hyatt Regency Calgary is seeking a full-time Spa Concierge on a 7-month contract to welcome guests and provide exceptional service within a tranquil spa setting. You will uphold Hyatt hospitality standards, assist with spa treatments, and manage guest interactions with privacy and care.

Ideal candidates have spa or hospitality experience and hold Proserve and Food Safe certification. The role involves varied shifts, including Sundays to Saturdays and holidays, with a starting rate of CAD 19 per