Spa Concierge (7 Month Contract)

Hyatt Regency; Calgary; On-site; CAD 34,000 - 49,000; Full time

Benefits offered by this job

Health benefits

RRSP matching

Discounted parking

Restaurant discounts

Spa discounts

Tuition reimbursement

Complimentary meals

Hotel nights

Wellbeing programs

Diversity programs

Job summary

Hyatt Regency Calgary is seeking a full-time Spa Concierge on a 7-month contract. You will greet guests, schedule treatments, handle registrations and payments, and promote spa retail in a fast-paced, guest‑oriented environment.

The ideal candidate has spa or hospitality experience, ProServe and Food Safe certifications, and flexibility to work varying shifts including weekends and holidays. Benefits include extended health coverage, RRSP matching, staff discounts, complimentary meals, and

Qualifications

• Previous Spa or hospitality experience.
• ProServe and Food Safe Certification required.

Responsibilities

• Greet guests with high hospitality and professionalism.
• Schedule treatments and manage bookings.
• Register guests and process payments.
• Promote spa retail offerings.

Skills

Spa/hospitality experience

Education

ProServe Certification

Food Safe Certification

Job description

Summary

WE ARE LOOKING FOR A full-TIME SPA CONCIERGE (7 Month Contract)

oin our Spa team as a Spa Concierge.

Organization - Hyatt Regency Calgary

What is expected of me in this role?

• Handles all guest interactions with the highest level of hospitality and professionalism
• Approaches stressful situations with a positive, composed, and problem solving mindset
• Thrives in a fast-paced environment while maintaining accuracy
• Demonstrates an expert knowledge of Spa treatments, its facility and retail offerings.
• Upholds the privacy and confidentiality of all guest information
• Scheduling treatments
• Guest registration and processing payment
• Recommending retail products
• Must be highly self-motivated and able to work with minimal supervision
• Shift schedule: Available to work a variety of shifts from Sunday to Saturday including holidays
• Valid work authorization for Canada

Experience And Qualifications

• Previous Spa or hospitality experience
• Proserve and Food Safe Certification required

What are the additional benefits of working at the Hyatt Regency Calgary?

• Extended Health Benefits for you and your dependents and paid medical days.
• Employer RRSP Matching Contributions.
• Discounted Parking.
• Discounts at our on-site restaurant Thomsons Kitchen/Bar.
• Discounts at our on-site Spa-Stillwater Spa Services and Spa Products.
• Tuition reimbursement program and career development program, Leading@Hyatt.
• Complimentary meal during shift.
• Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
• Wellbeing Programs, Headspace and Not My Self Today, Access to a Wellbeing and Relaxation Room, Complimentary Access to the Hotel Pool and Gym.
• Opportunities to participate in our Hyatt Calgary LGBTQ2S+ diversity group and youth hiring programming; RiseHY
• 2025 Great Place To Work Certified
• Rainbow Registered
• Global Biorisk Advisory Council STAR Facility accredited

About Hyatt Regency

Being part of our Hyatt Regency Calgary family means always having space to be you. We constantly strive to reflect the world we care for with teams that achieve and grow together.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, we care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we honor and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation

This role will typically allow a minimum of 30 hours per week

The starting hourly rate for this role is $19 CAD per hour