Solution Advisor (Co-op)
About the Opportunity
We are seeking a motivated and customer-focused Solution Advisor (Co-op) to join our growing team. This role is ideal for students or recent graduates who are passionate about technology, business solutions, and customer engagement. As a Solution Advisor, you will work closely with our sales, product, development, and customer success teams to help showcase our solutions, support client engagements, and contribute to pre-sales activities.
This hands‑on opportunity will provide exposure to software demonstrations, requirements gathering, business analysis, solution design, cloud technologies, and customer-facing consulting activities. You will gain valuable experience working with enterprise customers while developing key technical and business skills.
Key Responsibilities
Customer Engagement & Pre-Sales Support
- Deliver product demonstrations using established scripts and presentation materials.
- Support sales and business development teams throughout the customer engagement process.
- Assist with scheduling and coordinating customer demonstrations and follow‑up activities.
- Participate in customer meetings, workshops, and solution discovery sessions.
- Conduct customer presentations tailored to business needs and requirements.
- Support partner enablement activities during customer opportunities, demos, and tender processes.
- Help maintain and update sales pipeline information.
Business Analysis & Solution Design
- Gather and document business and technical requirements from internal and external stakeholders.
- Assist in developing Business Requirement Documents (BRDs), process flows, system designs, and sequence diagrams.
- Capture user stories and support solution definition activities.
- Design low-fidelity prototypes and participate in solution validation exercises.
- Support end-to-end testing of business scenarios and application workflows.
Product Knowledge & Technical Learning
- Learn and understand the company’s products, services, and value propositions.
- Develop and enhance product demonstrations based on new features and customer requirements.
- Gain exposure to cloud technologies, software development lifecycles, and system integrations.
- Learn tools and platforms such as SAP Build, SAP UI5, SAP WebIDE, SAP Cloud Platform, Axure, Camtasia, and related technologies.
Documentation & Communication
- Assist in preparing responses to RFPs, RFIs, and tender documents.
- Create training materials, reports, presentations, and customer-facing documentation.
- Take meeting notes, track action items, and support project follow-up activities.
- Contribute to marketing content, product collateral, and company communications.
- Communicate customer feedback to product and development teams to support continuous improvement.
Collaboration & Stakeholder Management
- Work closely with sales, product, technical, and customer success teams.
- Build strong relationships with customers, partners, business stakeholders, and project teams.
- Support customer projects and other initiatives as assigned.
- Participate in team meetings, brainstorming sessions, and strategic planning activities.
Qualifications
- Currently pursuing or recently completed a Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
- Strong verbal and written communication skills.
- Excellent presentation and interpersonal skills.
- Strong analytical thinking and problem‑solving abilities.
- Ability to manage multiple priorities and work effectively in a fast‑paced environment.
- Proficiency with Microsoft Office applications, including PowerPoint, Word, and Excel.
What You'll Gain
- Hands‑on experience in enterprise software consulting and pre‑sales.
- Exposure to customer‑facing presentations and solution demonstrations.
- Experience gathering business requirements and designing solution concepts.
- Mentorship from experienced professionals across sales, product, and technology teams.
- Practical knowledge of cloud technologies and enterprise software platforms.
- Opportunity to develop presentation, consulting, and stakeholder management skills.