Software Account Executive (SaaS)

N-able; Ottawa; Hybrid; CAD 125,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision for employee &

PTO and holidays

Volunteer Days

Parental Leave

401(k) with company match

Employee Stock Purchase Program

On-site gym access

Wellness rewards

Learning & development

Hybrid working model

Job summary

N-able is seeking a motivated Account Executive to join our New Customer Acquisition team in Ottawa. You will own end-to-end sales cycles, targeting MSPs and MSSPs, and position UEM, security, and backup solutions to executives and business owners.

Strong discovery, BANT, and CRM skills are essential. Expect to generate and close opportunities, maintain a predictable pipeline, and meet or exceed monthly, quarterly, and annual targets.

Qualifications

• 2+ years in SaaS or security sales.
• Proven quota attainment in new business.
• Strong discovery and BANT experience.
• Ability to engage executive level stakeholders.
• Experience with Salesforce or similar CRM.
• Knowledge of MSP/MSSP channel sales preferred.

Responsibilities

• Drive new business within MSP/MSSP market.
• Manage full sales cycle from outreach to contract.
• Conduct discovery to uncover goals and priorities.
• Qualify opportunities using BANT and align with ICP.
• Present N-able UEM, Security, and Backup solutions.
• Maintain a healthy pipeline via inbound/outbound leads.
• Forecast and record activities in Salesforce.
• Collaborate with Sales Engineering and cross-functional teams.

Skills

SaaS sales

New business

BANT

Salesforce

Tools

Salesforce CRM

Job description

Why N-able

At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do—and in you. Join a team where you can make a difference!

Why N-able

At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do—and in you. Join a team where you can make a difference!

N-able is seeking a motivated and results-driven Account Executive to join our New Customer Acquisition (NCA) team. In this role, you will be responsible for acquiring new Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) partners within the 1-9 employee segment.

As a Generalist AE, you will manage the full sales cycle and help prospective partners evaluate N-able's portfolio of Unified Endpoint Management (UEM), Security, and Backup solutions. Success in this role requires strong discovery skills, the ability to identify and validate Budget, Authority, Need, and Timeline (BANT), and a consultative approach to helping customers solve business challenges.

What You'll Do

• Drive new business acquisition within the MSP and MSSP market.
• Manage the entire sales cycle from initial outreach through contract execution.
• Conduct effective discovery conversations to uncover customer goals, challenges, and business priorities.
• Qualify opportunities using the BANT framework and advance opportunities that align with N-able's ideal customer profile.
• Present and position N-able's UEM, Security, and Backup solutions based on customer needs and business outcomes.
• Build and maintain a healthy pipeline through inbound leads, SDR-generated opportunities, marketing programs, and self-generated prospecting.
• Accurately manage opportunities, forecasting, and sales activities within Salesforce.
• Partner with Sales Engineering and cross-functional teams to support evaluations and technical discussions.
• Consistently achieve and exceed monthly, quarterly, and annual sales targets.

What We’re Looking For

• 2+ years of experience in SaaS, technology, cybersecurity, cloud, or managed services sales.
• Proven track record of meeting or exceeding quota in a new business sales role.
• Strong discovery and qualification skills, including experience using BANT or similar sales methodologies.
• Ability to engage business owners, executives, and key decision-makers.
• Excellent communication, presentation, negotiation, and closing skills.
• Strong organizational skills with the ability to manage multiple opportunities simultaneously.
• Experience using Salesforce or a similar CRM platform.

Preferred Qualifications

• Experience selling to MSPs, MSSPs, or channel partners.
• Knowledge of endpoint management, cybersecurity, backup, disaster recovery, or IT operations solutions.
• Experience selling recurring revenue or subscription-based software solutions.
• Familiarity with the managed services industry.

Success in This Role

Successful Account Executives Consistently

• Generate and close new business opportunities.
• Conduct thorough discovery and qualify opportunities against BANT criteria.
• Maintain a healthy, predictable pipeline.
• Deliver accurate forecasts.
• Build trusted relationships with prospective MSP and MSSP partners.
• Exceed revenue and activity expectations while delivering an exceptional customer experience.

This position has a starting annualized OTE (On Target Earnings) $125,000 to $140,000 per year, with a pay mix of 55/45 (base/quarterly bonus). Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Purple Perks

What do we offer you?

• Fully covered medical, dental and vision - for employee and eligible dependents!
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Paid Parental Leave
• 401(k) with company-match and Flexible Spending Accounts
• Employee Stock Purchase Program
• On-site gym access at select Collaboration Hubs
• Wellness rewards
• FuN-raising opportunities as part of our giving program
• N-ablite Learning - custom learning experience as part of our investment in you
• The Way We Work - our hybrid working model based on trust and flexibility

About N-able

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice - to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.