Social Media & Community Investment Coordinator

Air North; Whitehorse; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Flight benefits

Travel benefits

RRSP options

Discounts: vehicle and home heating

Job summary

Air North is seeking a Social Media & Community Investment Coordinator to enhance online presence across Air North and related brands. Based in Whitehorse, you will craft engaging content, manage calendars, and drive community outreach in collaboration with the Marketing Team.

You will engage audiences, report on performance, and support events and partnerships to amplify impact while aligning content with business goals. This full-time role offers strong benefits and travel perks.

Qualifications

• Post-secondary education in Marketing, Communications, Public Relations, Digital Media, or related field or equivalent combination of education and relevant experience
• Minimum two (2) years of professional experience in social media management and digital content creation
• Experience working across departments, contractors, and vendors in a corporate setting
• Proven ability to create and manage social media content across multiple platforms (Instagram, Facebook, TikTok, LinkedIn, X, YouTube)
• Strong accountability, honesty, and responsibility in all tasks to maintain trust with passengers, partners, and communities
• Enthusiasm for contributing to Air North's mission, through customer service, operations, or behind-the-scenes support
• Must be legally entitled to work in Canada
• Nice to have: Fluency in written French; photography, video, or graphic design experience

Responsibilities

• Create original multimedia content (photos, videos, graphics) for Instagram, TikTok, Facebook, LinkedIn, X, YouTube and Pinterest
• Plan and manage a content calendar; schedule and publish daily content across accounts
• Collaborate with internal teams and external partners to plan and deliver campaigns and storytelling
• Actively engage with followers by responding to comments, tags, and mentions
• Support on-the-ground event coverage with live posting, photography, and videos
• Work with stakeholders to align social media content with business goals
• Monitor analytics to track performance and provide data-driven recommendations

Skills

Social media management

Content creation

Cross-functional collaboration

Analytics and reporting

Community engagement

Project coordination

Education

Post-secondary education in Marketing/Communications/Public Relations/Digital Media

Job description

Social Media & Community Investment Coordinator

Whitehorse, YT

Hours of Work: Full-Time (35-40 hours per week)
Location: Whitehorse, Yukon

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Group RRSP investment options
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

This role is key to enhancing the online presence of a diverse group of brands, including Air North, Chieftain Energy, and the Black Wolf Bistro, while supporting broader initiatives across events, retail, marketing, and communications. As part of a collaborative and multi-faceted Marketing Team, the coordinator champions community investment and outreach, using social media as a tool to connect with audiences, tell meaningful stories, and support the mission-driven work of each brand. This includes promoting community-focused programs, events, and partnerships through social media channels, and collaborating cross-functionally to amplify impact and drive engagement both digitally and on the ground.

Key Duties and Responsibilities:

• Create original multimedia content (photos, videos, graphics) and curate relevant third-party or user-generated content to enhance engagement on Instagram, TikTok, Facebook, LinkedIn, X, YouTube and Pinterest
• Plan and manage a content calendar; schedule, publish, and monitor daily content across multiple social media accounts to support marketing campaigns and initiatives
• Collaborate with internal teams and external partners to plan, create, and deliver campaigns, promotions, and story telling
• Actively engage with followers by responding to comments, tags, and mentions
• Support on-the-ground event coverage, including live posting, photography, and videos
• Work closely with internal stakeholders to align social media content with business goals
• Monitor platform analytics to track performance and generate regular reports with data-driven recommendations

Must haves:

• Post-secondary education in Marketing, Communications, Public Relations, Digital Media, or a related field or equivalent combination of education and relevant experience
• Minimum two (2) yearsof professional experience in social media management and digital content creation
• Experience working in a corporate environment where success requires collaboration between multiple departments, contractors and vendors
• Demonstrated experience creating and managing social media content across multiple platforms (Instagram, Facebook, TikTok, LinkedIn, X, YouTube, etc.)
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Fluency in written French considered an asset
• Professional photography, video and/or graphic design experience an asset

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!