Snow School Coordinator

Vail Resorts; Whistler; Hybrid; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Free passes

Free ski lessons

Retail discounts

401(k) Retirement Plan

Employee Assistance Program

Training and development

Referral program

Job summary

Vail Resorts in Whistler is seeking Snow School Coordinators to support our ski/snowboard school operations in an indoor environment. Starting wage is $20.00/hr - $23.00/hr for the Winter Seasonal 2026/2027 term, with full-time hours available.

Employment type is winter seasonal; housing is available. The role requires minimum age 18, and candidates must pass a criminal record check. Competitive benefits include passes, lessons, discounts, and wellness programs.

Qualifications

• Exceptional customer service skills and problem solving.
• Proficient with PC and MAC; MS Office, Google Drive, and related platforms.
• Strong Excel and GIS knowledge is an asset.
• Detail oriented with excellent organizational and communication skills.
• Able to work with minimal supervision and adapt to a fast-paced environment.
• Experience with Snow School or Whistler/Blackcomb Ski School is an asset.
• Familiar with radio protocol and dispatch/first aid knowledge an asset.
• Criminal record check required.

Responsibilities

• Exceed guest expectations and create memorable mountain experiences.
• Answer inquiries via phone, emails, or at the desk.
• Maintain accurate reporting and bookings.
• Assist with morning meetings and guest check-in.
• Manage inventory of office supplies and GPS equipment.
• Coordinate with Snow School and other departments for resources.
• Maintain daily incident records and reports for leadership.
• Collaborate with Supervisors and Managers; adapt to varying pace.
• Other duties as assigned.

Skills

Customer service

MS Office

Google Drive

Excel

GIS knowledge

Detail oriented

Organizational skills

Communication skills

Teamwork

Problem solving

First aid knowledge

Criminal record check

Tools

PC / MAC proficiency

MS Office

Google Drive

Job description

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Summary:
Snow School Coordinators work in an indoor environment supporting our ski/snowboard school operations.

Job Specifications:

Starting Wage:$20.00/hr - $23.00/hr

Employment Type:Winter Seasonal 2026/2027

Shift Type:Full Timehours available

Minimum Age:At least 18 years of age

Housing Availability:Yes

Job Resposibilites:

• To continually strive to exceed our Guest's expectations and to create memories for guests and staff as the best mountain experience again and again
• Answer any inquiries via phone, emails or at the desk/hut
• Make sure all reporting and/or bookings is accurate and accounted for
• Help with the morning meeting and greet guests, check-in when required
• Responsible for inventory control of office supplies and/ or maintaining full inventory of flaik GPS equipment
• Communicate with other departments as well as Snow School to ensure adequate resources are allocated to the situation
• Complete accurate records of all incidents
• Responsible for daily reports sent to Snow School Leadership Team
• Work closely with the Supervisors and Managers
• Adapt to varied work environment & pace - use your critical & creative thinking every day
• Other duties as assigned.

Job Qualifications:

• Demonstrate our core values
• Ability to work in a fast-paced environment
• Exceptional customer service skills, including communication and problem solving
• Proficient with both PC and MAC operating systems; including MS Office, Google Drive and other platforms
• Strong Excel & GIS knowledge is an asset
• Detail oriented is a must
• Excellent organizational and communication skills
• Able to work with minimal supervision
• Thorough knowledge and ability to work with Excel, word, teams and other platforms
• Previous teaching experience with Whistler/Blackcomb Ski School an asset
• Familiar with radio protocol an asset
• Dispatch or first aid knowledge an asset
• Required to complete a satisfactory criminal record check

The expected pay range is$20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.