Assistant Manager: Lift Experience- Hourly

Vail Resorts; Whistler; On-site; CAD 34,000 - 45,000; Full time

Benefits offered by this job

Ski passes

Employee discounts

401(k) retirement

EAP

Training & development

Referral program

Job summary

Whistler Blackcomb is hiring for winter seasonal 2026/27 roles in the Lift Experience department. You will lead daily operations, supervise the Lift Experience team, and coordinate department administration with safety and guest service at the forefront.

Starting wage is $25.00 - $32.73 per hour for full-time seasonal work. We offer free passes, employee discounts, 401(k), training and development, and wellness benefits. Applications are rolling and open until positions are filled or December 15.

Qualifications

• High School Diploma or equivalent required.
• Valid BC driver’s license required.
• 1–2 years of lift or mountain operations experience preferred.
• Proficient use of MS Office.
• Good communication skills, verbal and non‑verbal.
• Self‑motivated, can use initiative, team player.
• Must be able to stand outside in mountain environments.

Responsibilities

• Lead daily operations such as maintaining lift documentation and scheduling staff.
• Execute opening and closing procedures in your zone.
• Adhere to uniform and grooming expectations and set an example.
• Assist with hiring, support, and training of staff in daily operations.
• Monitor performance and provide feedback, recognition, or corrective action.
• Coach and develop leadership skills of Lead Hands.
• Maintain knowledge of safety laws and procedures for guests.
• Collaborate with Ski Patrol, Mountain Safety, Lift/Maintenance teams.
• Promote clean, organized workstations and surrounding areas.
• Handle guest questions and resolve complaints promptly.
• Assist with operational duties as needed.

Skills

Leadership

Communication

MS Office

Team player

Stand outdoors

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Select how often (in days) to receive an alert: Create Alert

Date: Aug 31, 2026

Location: Whistler, BC, Canada

Company: Whistler Blackcomb

Shift Type: Winter Seasonal 2026/2027

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

As a Lift Experience Assistant Manager, you are responsible for the day-to-day operations in the Lift Experience department. Your duty is to supervise role expectations and personal accountability with safety, customer service and operational excellence for the Lift Experience Team. You will supervise all positions in Lift Experience, as well as conduct and coordinate department administration as required.

Job Specifications:

• Starting Wage:$25.00 - $32.73
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Timehours available
• Minimum Age:At least 18 years of age
• Housing Availability:Yes

Job Responsibilities:

• Lead daily operations such as maintaining daily lift documentation, scheduling staff and owning the execution of opening and closing procedures in your zone.
  
• Follow all uniform and grooming expectations and be the example for the team to follow.
  
• Assist with hiring, support, and training of employees in daily operations, service and safety
  
• Monitor and document lift experience employee's performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
  
• Hold Lead Hands accountable for their areas and help to coach and develop their leadership skills.
  
• Continuously train, coach and mentor returning and new staff. Motivate, reward, and encourage all employees.
  
• Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests in accordance with TSBC and Z-98.
  
• Works closely with Ski Patrol, Mountain Safety, Lift Maintenance, and Electrical Maintenance to assist and resolve any problems that may arise on the mountain. Maintains good relationships with Snow School, Snow Surfaces and F&B teams.
  
• Promote clean and organized workstations and helps to maintain surrounding areas.
  
• Receive and assess guest questions, comments and complaints while providing timely resolutions
  
• Assist with operational duties when needed.
  
• Other duties as assigned

Job Requirements:

• High School Diploma or equivalent required
  
• Possess a valid BC driver’s license
  
• 1-2 years of previous lift or mountain operations experience preferred
  
• Proficient use of MS Office
  
• Good communication skills (verbal and non-verbal)
  
• Self-motivated, able to use initiative to find solutions, team player, there is no manual for this role!
  
• Must be able to stand outside in a mountain environment for long periods of time

The expected pay range is$25.00 - $32.73. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.