Experienced Dispatcher

Vail Resorts; Whistler; On-site; CAD 29,000 - 35,000; Full time

Benefits offered by this job

Free passes

Free ski lessons

401(k) Retirement Plan

Job summary

Vail Resorts in Whistler, BC is hiring for winter seasonal positions, including an Administrative Assistant/Dispatcher role that handles payroll processing, data entry and daily operations. The job includes coordination of scheduling, internal communications and dispatch duties across mountain operations.

The position is office-based, full-time hours for the winter season with a starting wage of CAD 21.00–25.20 per hour, plus benefits and employee perks, including ski passes and discounts.

Qualifications

• High school diploma or equivalent; previous office or administrative experience preferred.
• Strong computer proficiency, including Microsoft Excel and the ability to quickly learn and adapt to new technology and software systems.
• Valid BC driver's license and ability to perform the physical requirements of the role, including sitting for extended periods.
• Proven ability to manage multiple priorities independently, demonstrate initiative, solve problems effectively, and work collaboratively in a team environment.

Responsibilities

• Provide comprehensive administrative support to the Lift Experience department, including reporting, data entry, document management, and daily operational tasks.
• Process payroll for 300+ employees and maintain accurate employee records, onboarding documentation, schedules, and workforce data in Workday.
• Coordinate workforce scheduling, internal communications, departmental correspondence, and logistical support for department leadership.
• Maintain organized documentation, dispatch logs, operational records, and reporting systems to ensure compliance, accuracy, and operational efficiency.
• Serve as a primary dispatch resource by monitoring radio and telephone communications, responding to calls, and providing timely operational updates and record keeping.
• Support resort operations through Access Control, emergency services and rescue coordination, outdoor operational activities.
• Other duties as assigned

Tools

Microsoft Excel

Workday

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

This role is primarily office-based and responsible for payroll processing, email correspondence, data entry, document management and record tracking. The Administrative Assistant/Dispatcher manages internal communications through radio, phone, and online platforms, ensuring timely coordination of daily operations. This position is responsible for logging, reporting, and communicating incidents and operational events requiring dispatch support. Working closely with mountain operations departments, the role helps coordinate logistics, maintain accurate records, and support effective communication across the departments. Strong organizational skills, attention to detail, and a proactive approach are essential for success.

Job Specifications:

• Starting Wage:$21.00/hr - $25.20/hr
• Employment Type:Winter Seasonal 2026/2027
• Shift Type:Full Timehours available
• Minimum Age:At least 18 years of age
• Housing Availability:Yes

Job Responsibilities:

• Provide comprehensive administrative support to the Lift Experience department, including reporting, data entry, document management, and daily operational tasks.
• Process payroll for 300+ employees and maintain accurate employee records, onboarding documentation, schedules, and workforce data in Workday.
• Coordinate workforce scheduling, internal communications, departmental correspondence, and logistical support for department leadership.
• Maintain organized documentation, dispatch logs, operational records, and reporting systems to ensure compliance, accuracy, and operational efficiency.
• Serve as a primary dispatch resource by monitoring radio and telephone communications, responding to calls, and providing timely operational updates and record keeping.
• Support resort operations through Access Control, emergency services and rescue coordination, outdoor operational activities.
• Other duties as assigned

Job Requirements:

• High school diploma or equivalent; previous office or administrative experience preferred.
• Strong computer proficiency, including Microsoft Excel and the ability to quickly learn and adapt to new technology and software systems.
• Valid BC driver's license and ability to perform the physical requirements of the role, including sitting for extended periods.
• Proven ability to manage multiple priorities independently, demonstrate initiative, solve problems effectively, and work collaboratively in a team environment. This job requires a self-motivated individual – there is no manual for this role!

The expected pay range is$21.00/hr - $25.20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 516893
Reference Date:08/25/2026
Job Code Function:Dispatch - Mtn Ops