Site Manager

Paladin Security; Ottawa; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Daily pay option for worked hours

Free uniforms with dry cleaning and a?

Security license reimbursement

Ongoing industry training and career增长

Competitive wages and benefits package

Job summary

Paladin Security is seeking a Site Manager for the Minto Place complex in downtown Ottawa. You will connect property management with security operations, lead daily security tasks, and ensure exceptional customer service for tenants and visitors.

You will liaise with client management and Paladin leadership, supervise the security team, and oversee access control, incident review, and safety procedures. A strong bilingual capability and relevant certifications are essential.

Qualifications

• Must have Valid First Aid/CPR Level C certification from a WSIB-approved vendor.
• Fluency in both English and French.
• Minimum of 3 years of security experience OR 2 years of demonstrated security supervision experience.
• Minimum of a High School Diploma.
• Ability to obtain Government of Canada Reliability Status clearance.
• Legally authorized to work in Canada.
• Physical ability to walk and stand for extended periods during shift duties.
• Willingness to complete ongoing site-specific training as required.

Responsibilities

• Lead day-to-day security functions across the complex.
• Act as the primary liaison between client management and Paladin Security leadership.
• Oversee daily security team operations and cross-train team members across site roles.
• Provide high-quality customer service by assisting visitors, tenants, and retail clients.
• Review incident reports for accuracy and detail.
• Manage access control by signing contractors in and out of the complex.
• Perform routine safety checks and participate in live safety exercises.
• Respond promptly to operational requests from property management and retail partners.
• Perform other operational duties as assigned to support site security and safety.

Skills

Customer service

Security operations

Team leadership

Incident report review

Access control

Safety checks

Bilingual English/French

Liaison between management and Paladin

Education

High School Diploma

College diploma

Tools

CCTV monitoring

Fire panels

Alarm systems

MOAB certification

Job description

Overtime Methodology: Averaging Agreement (AA) after 88 hours

Site Overview

Minto Place is a premier commercial complex located in downtown Ottawa. The 355 Slater Street site serves as a bustling hub connecting multiple buildings, retail services, and a post office, seeing steady daily traffic from corporate tenants, contractors, and members of the public.

What You'll Be Doing

As the Site Manager, you will serve as the core connection between property management and our security operations team. You will lead day-to-day security functions while maintaining a strong focus on customer service and safety across the complex.

Act as the primary liaison between client management and Paladin Security leadership.

Oversee daily security team operations and cross-train team members across site roles, such as Patroller and Operator.

Provide high-quality customer service by answering visitor inquiries, providing directions, and assisting retail clients and tenants.

Review and evaluate incident reports completed by security guards for accuracy and detail.

Manage access control by signing contractors in and out of the complex.

Perform routine safety checks, including fire extinguisher testing, and participate in live safety exercises.

Respond promptly to operational requests from property management and retail partners.

Perform other operational duties as assigned to support site security and safety.

Must Haves

Valid First Aid/CPR Level C certification from a WSIB-approved vendor.

Fluency in both English and French (Bilingual).

Minimum of 3 years of security experience OR 2 years of demonstrated security supervision experience.

Minimum of a High School Diploma.

Ability to obtain Government of Canada Reliability Status clearance.

Legally authorized to work in Canada.

Physical ability to walk and stand for extended periods during shift duties.

Willingness to complete ongoing site-specific training as required.

Nice-to-Haves

College diploma in a related field.

Experience monitoring CCTV systems, fire panels, and alarm systems.

Certification in Management of Aggressive Behavior (MOAB) or Use of Force.

What's In It For You?

Daily pay option available for worked hours.

Free uniforms provided, including a dry cleaning and tailoring allowance.

Security license reimbursement.

Opportunities for ongoing industry training and career growth.

Competitive wages and benefits package.

Application Deadlines

Internal Applicants: October 2, 2026

External Applicants: November 6, 2026

Paladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.