Showroom Manager

Elte Carpets Limited; Toronto; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

RRSP Matching

Health benefits

Vacation & Personal Days

Company Social Events

Discounts on Furniture

Free parking

Career development opportunities

Job summary

Elte in Toronto, Ontario, is seeking a Showroom Manager to lead a high-performing luxury sales team. You will coach staff, drive showroom performance, and ensure exceptional client experiences in a design-driven environment.

Ideal candidates bring 1–3 years of team leadership in retail or luxury goods, strong direct sales skills, and experience with CRM and POS systems. This on-site role offers growth within a design-focused company.

Qualifications

• A proven leader with 1-3 years of experience managing teams or schedules in a retail or luxury goods environment.

Responsibilities

• Lead, coach, and inspire a team of sales professionals to achieve and exceed sales, gross profit, and customer experience targets.

Skills

Leadership

Direct sales

CRM

POS systems

Team coaching

Customer experience

Tools

Salesforce

Storis

Job description

About theRole:

We’relooking for aShowroomManagerto joinElte, contributing to the leadership and growth of our retail and luxury sales team. This role involves engaging directly with clients,coachingand developing high-performing sales professionals, and helping deliver exceptional experiences in a fast-paced, design-driven environment. You will play an important part in fostering team performance, service excellence, and a positive culture, contributing to Elte’s ongoing growth and shared passion for considered design.

What you will do:

• Lead, coach, and inspire a team of sales professionals to achieve and exceed sales, gross profit, and customer experience targets.
• Drive day-to-day showroom performance byidentifyingopportunities to grow business, strengthen client relationships, and increase repeat sales.
• Support the recruitment, onboarding, training, and ongoing development of showroom team members through coaching, feedback, and performance support.
• Conduct regular team meetings and individual check-ins to communicate priorities, review results, and encourage continuous development.
• Deliver an elevated client experience by building strong customer relationships, ensuringtimelyfollow-upsand thatevery showroom clientreceiveselevated service
• Maintain visual and operational standards across the showroom,always ensuring a best-in-class presentation.
• Oversee daily showroom operations including scheduling, team coverage, and administrative responsibilities to ensure smooth and efficient execution.
• Act as a brand ambassador bydemonstratingprofessionalism, product knowledge, and a passion for delivering outstanding service in every client interaction.

Who You Are

• A proven leader with1-3years of experience managing teams or schedulesin a retail or luxury goods environment.
• Experienced indirect sales, with a strong understanding of thehome décor, design, or luxury retail industry.
• Influential, engaging, and able to motivate teams through ahands-on, servant leadership approach.
• Goal-oriented and business-driven, witha track recordof meeting or exceeding revenue and profitabilityobjectives.
• Highly organized and strategic, capable ofprioritizing multiple projectswhilemaintainingattention to detail.
• Skilled inproblem-solving and decision-making, able to break down complex challenges into clear, actionable steps.
• An excellent communicator with strong interpersonal skills and the ability to work effectively with cross-functional teams.
• Adaptable to change and proactive in leading teams through periods of transition or growth.
• Proficient inCRM and point-of-sale systems(Salesforce and Storis experience preferred).
• Known for integrity, accountability, and a strong commitment to delivering exceptional client experiences.

Perks & Benefits:

Compensation:

• $75,000 - $85,000
• RRSP Matching

Health & Wellness:

• Comprehensive health benefits, including medical and dental coverage, Monthly Medical Appointment Hours, Employee Assistance Program

PTO

• Vacation Days, Sick Days, Personal Days

Life

• Company Social Events, Porkopolis, Discounts on Furniture, AD&D + LTD, Free parking
• Ongoing career development and opportunities for professional growth within a design-driven organization

Hours of Work

• Wednesday - Sunday Schedule.
• Hours of Operation: 9:30am to 5:30pm Monday to Saturday & 12pm-5pm on Sundays

AboutElte

AtElte, we believe in considered design and timeless pieces that elevate living spaces. Our family-owned company has partnered with visionary designers and artisans for over a century to bring the finest luxury furniture, rugs, lighting, and home décor to life. Ourtwothreeexpansive Toronto showrooms anchor the city’s Design District, including our sister brandMkt, focused on modern, curated living.

Our Use of AI in Recruitment

AtElte, we use AI only to support our active recruitment efforts on LinkedIn,leveragingLinkedIn Recruiter’s AI functions to helpidentifyand reach out to potential candidates. We do not use AI to screen, filter, or review any applications or resumes, every application is manually reviewed by our recruitment team, and if not selected for a current role, may be personally added to our talent pool for future opportunities.

Application & Accessibility

In accordance withthe Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), and ElteAccommodation Policy, accommodations are available throughout the hiring process. Applicants should make their needs known in advance.