Showroom Consultant

Bartle & Gibson Co.

Salmon Arm

On-site

CAD 42,000 - 64,000

Full time

14 days+

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Job summary

Bartle & Gibson Co. showroom consultant role offers an opportunity to help clients create beautiful spaces. You will greet customers, guide product selections, and support sales from Monday to Saturday.

Ideal candidates have at least two years in sales, strong customer service skills, and comfort with POS software; knowledge of plumbing and lighting is a plus. Screening and assessments apply.

Qualifications

Minimum two years of sales experience
Knowledge of plumbing & lighting products is an asset
Strong computer skills with the ability to quickly learn new systems
Final candidates will undergo assessment and security screening including a criminal record check
Reliable Saturday availability is required

Responsibilities

Develop and retain relationships with builders, designers, contractors, and homeowners
Assess customers’ needs and guide product selection and purchase
Respond to inquiries with pricing, inventory, and delivery information
Handle special orders and returns in a timely fashion
Provide quotes and follow-ups
Maintain showroom displays with current information
Promote the Bartle & Gibson showrooms via social media
Attend industry events and participate in team collaboration

Skills

Customer service

Interpersonal skills

Problem solving

Learn POS software

Organizational skills

Team player

Fast-paced environment

Design basics

Reliable transportation

Tools

POS software

Job description

Do you have a passion for Interior design and creating beautiful spaces?

Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?

Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?

If you answered yes to these questions, Bartle & Gibson showrooms might be the right career for you!

As a Bartle and Gibson ShowroomConsultant, you are welcoming and enthusiastic about providing an exceptional experience to every client, 5 days a week, from Monday to Saturday. You greet all clients and guide them through the process of purchasing the right product for their project.

With a friendly, outgoing personality and are in search of a career opportunity to build upon your existing sales experience, you will prove yourself to be an excellent representative for BGS helping grow our business while assisting clients as they find their ideal and unique product packages and solutions.

DUTIES AND RESPONSIBILITIES

Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners
Assess customers’ needs, guiding their product selection and purchase
Respond to inquiries with accurate pricing, inventory, and delivery information.
Handle special orders, requests, issues/concerns with enthusiasm and efficiency
Provide quotes for clients and follow ups
Examine and resolve customer issues, address short payments, and returns in a timely fashion
Continually improve product knowledge and stay up to date on the latest trends and innovative technology
Maintain product displays and literature to ensure most current information is available to customers
Conduct after sales service with customers
Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner
Promote the Bartle & Gibson showrooms through social media platforms
Maintain general cleanliness of the showroom
Attend industry events
Other duties as required

SKILLS AND COMPETENCIES

Outstanding customer service and interpersonal skills
Quick responsiveness and problem-solving skills
Able to learn and operate the applicable software system
Organizational and time management skills
Can work independently and in a team environment
Ability to work in a fast-paced environment
Basics of design and interior decorating is an asset
Must work Saturdays and have reliable transportation

EXPERIENCE/EDUCATION:

Candidates should possess a minimum of two years’ sales experience
Knowledge of the plumbing & lighting products would be considered an asset
Strong computer skills with the ability to quickly learn new systems

Final candidates will be required to undergo anassessment andsecurity screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

WHY WORK FOR US