Showroom Consultant

Wolseley Canada Inc.; Medicine Hat; On-site; CAD 38,000 - 52,000; Full time

Job summary

Wolseley Canada is seeking a talented retail sales associate to join our showroom team. You will provide customers with professional service on plumbing, lighting and appliances, identify needs, and offer consultative solutions.

You will collaborate on design planning, develop quotations, process orders, manage deliveries and returns, respond to inquiries, and resolve issues. A background in design or customer service and a commitment to service excellence are valued.

Qualifications

• Previous retail sales experience required.
• Post-secondary education in Business or related field preferred.
• Knowledge of plumbing or lighting industry an asset.
• Ability to work both independently and in a team environment.

Responsibilities

• Provide customers with a professional, approachable and informative service on all products (plumbing, lighting and appliances)
• Identify customer needs & wants and provide a consultative/solution based service
• Collaborate on design planning with creative & tailored recommendations (contractors and customers)
• Develop quotations, process sales orders, manage deliveries and returns
• Respond to all customer inquiries and action new opportunities
• Resolve all concerns & issues

Skills

Retail sales experience

Customer service

Communication skills

Team player

Problem solving

Interpersonal skills

Design interest

Industry knowledge

Education

Post-secondary education in Business or related field

Tools

Computer proficiency

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC\/R, waterworks and industrial products in the country and working here means a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Reporting to the Showroom Manager, your responsibilities will include to:

• Provide customers with a professional, approachable and informative service on all products (plumbing, lighting and appliances)
• Identify customer needs & wants and provide a consultative/solution based service
• Collaborate on design planning with creative & tailored recommendations (contractors and customers)
• Develop quotations, process sales orders, manage deliveries and returns
• Respond to all customer inquiries and action new opportunities
• Resolve all concerns & issues

Qualifications

• Previous retail sales experience required
• A flair for design or design background is preferred
• High level of commitment to exceptional customer service
• Excellent problem solving, interpersonal and communication skills
• Requires a self‑motivated team player capable of managing multiple priorities in a rapidly changing environment
• Professional demeanor and presentation
• Computer proficiency an asset
• Ability to work both individually and in a team environment
• Knowledge of the plumbing or lighting industry an asset
• Post‑Secondary experience in Business or a related program preferred

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Wolseley Canada is committed to an inclusive, barrier‑free recruitment process. Accommodations are available upon request for candidates participating in all stages of the recruitment and selection process.