Showroom Consultant

Wolseley Inc; Burlington; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits with premiums

RRSP and employer-matched pension

Bonus and profit-sharing

Paid time off and birthday leave

Employee discounts

Education reimbursement

Job summary

Wolseley Canada is seeking a retail sales professional to support customers with plumbing and lighting products, offering a competitive compensation package including commissions. You will identify needs, propose design-led solutions, and process orders while delivering exceptional service.

Applicants should have prior retail sales experience, strong communication, and a design sensibility. The company offers day-one benefits, education reimbursement, and retirement plan options, with

Qualifications

• Retail sales experience required.
• Design flair or design background preferred.
• Excellent customer service and communication skills.
• Strong problem solving and interpersonal abilities.
• Self-motivated team player able to manage multiple priorities.

Responsibilities

• Provide customers with professional, approachable and informative service on all products (plumbing and lighting).
• Identify customer needs and provide consultative, solution-based service.
• Collaborate on design planning with creative and tailored recommendations (contractors and customers).
• Develop quotations, process sales orders, manage deliveries and returns.
• Respond to all customer inquiries and action new opportunities.
• Resolve all concerns and issues.

Skills

Retail sales experience

Design flair

Customer service

Problem solving

Interpersonal skills

Team player

Education

Post-secondary education in Business or related program

Tools

Computer proficiency

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros!

Why You'll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25%
• Day 1 Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

What you will do

• Provide customers with a professional, approachable and informative service on all products (plumbing and lighting)
• Identify customer needs & wants and provide a consultative/solution based service
• Collaborate on design planning with creative & tailored recommendations (contractors and customers)
• Develop quotations, process sales orders, manage deliveries and returns
• Respond to all customer inquiries and action new opportunities
• Resolve all concerns & issues

What you will bring

• Previous retail sales experience required
• A flair for design or design background is preferred
• High level of commitment to exceptional customer service
• Excellent problem solving, interpersonal and communication skills
• Requires a self-motivated team player capable of managing multiple priorities in a rapidly changing environment
• Professional demeanor and presentation
• Computer proficiency an asset
• Ability to work both individually and in a team environment
• Knowledge of the plumbing or lighting industry an asset
• Post-Secondary experience in Business or a related program preferred

Salary Range: $50,000 - $55,000 plus commissions #INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

With its head office in Burlington, Ontario, the company has approximately 2,500 employees and more than 220 locations coast to coast.

Wolseley's team of sales and service specialists, an industry-leading e-business platform, Wolseley Express, and relationships with the best vendors and brands in the business, make Wolseley the professional's choice across the country.

Wolseley Canada's parent company, Ferguson Enterprises Inc (NYSE: FERG; LSE: FERG), is the largest value-added distributor serving the specialized professional in the residential and non-residential North American construction market. Headquartered in Newport News, Va., Ferguson has approximately 35,000 associates in nearly 1,800 locations.