Shopfloor Merchandising & Customer Service Associate

Walmar; Richmond Hill; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Richmond Hill, ON is seeking a Consumables Associate to join a fast-paced store team. You will help customers, promote products, locate items, and ensure accurate pricing and displays.

This role involves stocking, processing merchandise, and maintaining a safe, clean environment for shoppers. You will assist customers with their shopping needs, resolve issues, and refer more complex concerns to management while supporting the flow from backroom to salesfloor.

Qualifications

• Age 16 or older.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products and locating merchandise.
• Resolves customer issues and refers concerns to management as needed.
• Maintains salesfloor presentation by stocking, rotating merchandise and pricing.
• Handles claims and returns and keeps a safe work environment.
• Receives and stocks merchandise and utilizes equipment as directed.
• Follows process for documentation and records as required.
• Supports service and transactional items to the Customer Service Manager.
• Stock merchandise and set up modulars and new shelf caps.

Skills

Customer service

Teamwork

Merchandise stocking

Safety awareness

Job description

Walmart Canada in Richmond Hill, ON is seeking a Consumables Associate to join a fast-paced store team. You will help customers, promote products, locate items, and ensure accurate pricing and displays.

This role involves stocking, processing merchandise, and maintaining a safe, clean environment for shoppers. You will assist customers with their shopping needs, resolve issues, and refer more complex concerns to management while supporting the flow from backroom to salesfloor.