Customer Service Consumables Associate

Wal-Mart Canada Corp; Victoria; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate in Victoria, BC. This role develops your customer service skills as part of a fast-paced team moving merchandise from backroom to salesfloor and assisting shoppers with their needs in a safe, clean environment.

You’ll greet customers, promote products, stock and rotate items, set up displays, handle shelving and pricing, and refer issues to management when needed.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada is seeking a Consumables Associate in Victoria, BC. This role develops your customer service skills as part of a fast-paced team moving merchandise from backroom to salesfloor and assisting shoppers with their needs in a safe, clean environment.

You’ll greet customers, promote products, stock and rotate items, set up displays, handle shelving and pricing, and refer issues to management when needed.