Retail Consumables Associate - Customer Service & Stock

Walmar; St. Albert; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to help move merchandise from backroom to salesfloor and assist customers in a fast-paced environment. You will join a team, stock, rotate and display goods, and ensure safety and cleanliness in all areas.

Key duties include greeting customers, promoting products, solving issues, handling returns, stocking, downstocking when needed, and collaborating with management to maintain high standards of service and presentation.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Stocking merchandise

Teamwork

Job description

Walmart Canada is seeking a Consumables Associate to help move merchandise from backroom to salesfloor and assist customers in a fast-paced environment. You will join a team, stock, rotate and display goods, and ensure safety and cleanliness in all areas.

Key duties include greeting customers, promoting products, solving issues, handling returns, stocking, downstocking when needed, and collaborating with management to maintain high standards of service and presentation.