Customer-Focused Merchandising & Service Associate

Walmart Canada; Fort Saskatchewan; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada in Fort Saskatchewan, AB is hiring a Consumables Associate to support stock flow from the backroom to the salesfloor and assist customers with their shopping needs in a fast-paced retail environment.

The role involves greeting customers, promoting products, stocking merchandise, and maintaining safe, clean, and well-presented salesfloor areas, with attention to pricing and display setup.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada in Fort Saskatchewan, AB is hiring a Consumables Associate to support stock flow from the backroom to the salesfloor and assist customers with their shopping needs in a fast-paced retail environment.

The role involves greeting customers, promoting products, stocking merchandise, and maintaining safe, clean, and well-presented salesfloor areas, with attention to pricing and display setup.