Shop Supervisor

J.D. Irving, Limited; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Maintenance Shop Supervisor to lead a dedicated team in their Toronto Garage. This role requires a motivated individual with a strong work ethic and leadership skills to ensure superior service and operational excellence. The ideal candidate will possess a trade certification or college diploma and have 4-7 years of experience in a mechanical or supervisory capacity. You will be responsible for setting operational objectives, supervising technicians, and maintaining client relations, all while fostering a positive work environment. Join a company that values growth and offers opportunities for professional development and training.

Benefits

Flexible health, drug, dental, and vision plan

RRSP matching program

Employee & Family Assistance Programs

Life insurance and Disability benefits

Health & wellness reimbursements

Maternity leave top-up program

Job-related training and development

Growth and progression opportunities

Qualifications

• 4-7 years’ experience in a mechanical or supervisory role.
• Trade Certification or College Diploma required.

Responsibilities

• Supervise technicians and ensure productivity and quality.
• Organize shop work and assign tasks to technicians.
• Manage client relations and perform mechanical work as needed.

Skills

Leadership Skills

Interpersonal Skills

Problem-Solving Skills

Organizational Skills

Communication Skills

Education

Trade Certification

College Diploma

Tools

Microsoft Office

Job description

Midland Transport is looking for a motivated individual to work as a Maintenance Shop Supervisor, reporting to the Maintenance Garage Manager for our Toronto Garage. We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. The selected candidate will be a self-starter with a strong work ethic and a “Can Do” attitude.

Shift
Monday – Friday (Dayshift 8am - 4:30pm), flexible for occasional evenings or weekends may be required from time to time.

Benefits To Joining Midland:

• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Life insurance and Disability benefits
• Health & wellness reimbursements, including gym memberships, fitness classes or online workout programs
• Maternity leave top-up program
• Opportunities to take part in job-related training and development as well as 24/7 access to online curated learning
• Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies

Qualifications:

• Education: Trade Certification or College Diploma
• Years of Experience: 4-7 years’ experience in a mechanical or supervisory role are required.
• Language: Ability to communicate in English verbally and in writing
• Strong leadership and interpersonal skills
• Professional, accommodating, enthusiastic, and supportive demeanor
• Strong organizational skills and detail-oriented
• Excellent problem-solving skills
• Ability to work under pressure in a fast-paced environment
• Functional/Basic working knowledge of Microsoft Office, including Word, Excel & PowerPoint

Responsibilities:

• Setting day-to-day operational objectives for the team.
• Supervise the technicians' work, ensuring productivity and quality of work being performed on all of fleet in accordance with company, provincial, and federal standards. Auditing fleet appearance and of external vendor repairs may be necessary at times.
• Organize overall shop work for technicians and assign tasks as required.
• Monitoring workflow and work orders.
• Accountable for unit downtime at shop and expediting repairs as required.
• Managing client relations both internally and externally.
• Performing mechanical work on vehicles or components if required.
• Reporting nonconforming situations as well as completing site Safety Assessments.
• Ensures adequate parts inventory is maintained at the garage and assists in locating specialized parts when required.
• Conduct weekly shop Daily Management meetings with technicians to review Safety, Shop KPI’s and new policies/SOPs.
• Actively involved with the training and advancement of shop technician skills and certifications.
• Other projects and duties as assigned by the shop manager.