Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks Corp.; Abbotsford; On-site; CAD 42,000 - 56,000; Full time

Job summary

Starbucks Corp. in Abbotsford is seeking a Shift Supervisor to support the store manager, lead partners, and ensure the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store environment.

You will direct daily operations, delegate tasks, train new partners, monitor cash handling and safety, and help create a calm, efficient shift that reflects our guiding principles.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assist store manager in executing store operations during scheduled shifts.
• Direct and delegate tasks to partners to create the Starbucks Experience.
• Deliver legendary customer service and ensure prompt service, quality beverages and products.
• Organize opening and closing duties and follow cash handling and safety procedures.
• Provide coaching and feedback to partners to improve performance and ensure operational excellence.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Job description

Starbucks Corp. in Abbotsford is seeking a Shift Supervisor to support the store manager, lead partners, and ensure the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store environment.

You will direct daily operations, delegate tasks, train new partners, monitor cash handling and safety, and help create a calm, efficient shift that reflects our guiding principles.