Shift Supervisor: Lead Team & Deliver Legendary Service

Starbucks; Abbotsford; On-site; CAD 21,000 - 26,000; Full time

Job summary

Starbucks in Abbotsford, Canada seeks a Shift Supervisor to assist the store manager during scheduled shifts and lead partners to deliver the Starbucks Experience with legendary service. You will deploy partners, delegate tasks and ensure a clean, inviting store environment while modeling our guiding principles.

The role emphasizes coaching, performance feedback, and maintaining operational excellence during shifts, with a focus on teamwork and customer care.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Acts with integrity and promotes Starbucks culture and values.
• Maintains calm demeanor during high volume periods to keep store operations on standard.
• Anticipates customer and store needs and responds to cues.
• Communicates information to manager for shift planning.
• Assists with new partner training and coaching.
• Delivers legendary customer service and builds relationships with customers.
• Executes store operations and opens/closes as assigned.
• Follows cash handling, safety and security policies.
• Maintains attendance, punctuality and product quality according to standards.

Skills

Direct the work

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Team player

Job description

Starbucks in Abbotsford, Canada seeks a Shift Supervisor to assist the store manager during scheduled shifts and lead partners to deliver the Starbucks Experience with legendary service. You will deploy partners, delegate tasks and ensure a clean, inviting store environment while modeling our guiding principles.

The role emphasizes coaching, performance feedback, and maintaining operational excellence during shifts, with a focus on teamwork and customer care.