Shift Supervisor: Lead Customer Service Team

Starbucks Corp.; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Corp. in Saskatoon is seeking a Shift Supervisor to assist the store manager during scheduled shifts and lead the partner team to deliver the Starbucks Experience with legendary customer service, prompt service, and high‑quality beverages and products in a clean, welcoming store.

As a shift leader you will direct work, delegate tasks, organize opening and closing duties, monitor cash handling and safety, provide coaching and feedback, and strive to maintain consistent attendance,

Qualifications

• Customer service experience in retail or restaurant environment.
• Ability to direct the work of others and learn quickly.
• Strong interpersonal and teamwork skills in a fast-paced setting.

Responsibilities

• Maintain integrity and uphold Starbucks culture during shifts.
• Lead shift team and deploy partners to meet service standards.
• Provide coaching, feedback and recognition to partners.
• Deliver legendary customer service and respond to customer needs.
• Organize opening and closing duties and cash handling.
• Ensure health, safety and sanitation guidelines are followed.

Skills

Direct the work of others

Learn quickly

Effective communication

Interpersonal skills

Teamwork

Retail knowledge

Job description

Starbucks Corp. in Saskatoon is seeking a Shift Supervisor to assist the store manager during scheduled shifts and lead the partner team to deliver the Starbucks Experience with legendary customer service, prompt service, and high‑quality beverages and products in a clean, welcoming store.

As a shift leader you will direct work, delegate tasks, organize opening and closing duties, monitor cash handling and safety, provide coaching and feedback, and strive to maintain consistent attendance,