Shift Supervisor: Guest Experience & Team Coach

Tim Hortons; Victoria; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Employee meal discount

Fast pace work environment

Job summary

Tim Hortons in Victoria, BC, is seeking a Shift Supervisor to lead a diverse team, promote a respectful environment, and delegate tasks to support the Restaurant Manager. You will train and coach staff to uphold Tim Hortons’ high standards of operation and guest service in a fast-paced setting.

You will thrive with 1–3 years of quick-service supervisory experience, and enjoy coaching, mentoring, and building relationships with guests and coworkers.

Qualifications

• 1–3 years of quick service supervisory experience.
• Experience training and coaching team members.
• Passion for guest service and maintaining Tim Hortons standards.

Responsibilities

• Lead a team to deliver exceptional guest experiences and promote a respectful work environment.
• Coach and train teammates to meet Tim Hortons' high standards of operation.
• Delegate tasks effectively and support the Restaurant Manager.
• Lead by example in a fast-paced environment and encourage open communication.

Skills

Quick service supervision

Coaching & mentoring

Guest service

Job description

Tim Hortons in Victoria, BC, is seeking a Shift Supervisor to lead a diverse team, promote a respectful environment, and delegate tasks to support the Restaurant Manager. You will train and coach staff to uphold Tim Hortons’ high standards of operation and guest service in a fast-paced setting.

You will thrive with 1–3 years of quick-service supervisory experience, and enjoy coaching, mentoring, and building relationships with guests and coworkers.