Shift Supervisor

MillerCoors Brewing Company; Vancouver; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Supervisor for its vibrant Taproom Team in Vancouver. This role involves leading service operations, ensuring customer satisfaction, and mentoring staff in a dynamic environment. You will be at the forefront of guest experiences, managing everything from order taking to cash reconciliation, while fostering a positive team culture. Join a company that values diversity and community, offering career growth opportunities and a supportive workplace. If you're passionate about delivering exceptional service and leading by example, this is the perfect opportunity for you.

Benefits

Health Benefits

401k Match

Paid Time Off

Wellness Programs

Employee Assistance Program

Onsite Pub

Clothing and Swag

Free Beverages

Qualifications

• 2 years serving experience required.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Oversee all facets of service in the taproom.
• Resolve customer complaints and assist with hiring and onboarding.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Organizational Skills

Customer Service

Education

Serving It Right certificate

Job description

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Date: May 1, 2025

Location: Vancouver, BC, CA

Requisition ID: 34923

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life’s moments. We’ve been brewing iconic brands for over 350 years and are now proud to offer a modern portfolio that expands beyond the beer aisle.

We are Talent Brewers with our culture rooted in our core Values. We seek, value, and respect everyone’s unique perspectives and experiences, knowing that we are stronger together. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. So, if you get excited about making a real difference as part of a winning team like we do, we want to hear from you.

The Headlines:

We are currently seeking a Supervisor to join our Taproom Team at Granville Island Brewing, located on Granville Island in Vancouver, BC. The successful applicant is responsible for all aspects of guest food and beverage service.

The Responsibilities:

• Oversee all facets of service (Greeting, order taking, order entry, food/drink running, table maintenance, cash reconciliation).
• Lead taproom through setting a positive example to staff.
• Resolve all customer complaints in a timely fashion, delegating big issues to Taproom Manager.
• Process payments.
• Balance daily sales/drop cash.
• Review previous shift log and complete current shift log.
• Conduct 1-on-1’s and corrective discussions with front-line staff.
• Perform administrative tasks as assigned.
• Assist with hiring and onboarding of new employees.
• Assist with training and performance reviews.

The Other Qualifications:

• You have 2 years serving experience.
• You are of legal drinking age.
• You have a Serving It Right certificate.
• You have excellent interpersonal and communication skills.
• You can manage multiple priorities in a dynamic environment.
• You have proven ability to troubleshoot and work independently.
• You possess sound decision-making skills.
• You are detail-oriented, sincere, and responsible with strong organizational skills.
• You can manage a flexible schedule.

Work Perks You Need to Know About:

We care about our People and Planet and have set stretch goals around our key priorities. We support our communities through charitable donations and volunteer efforts. Engagement with Business Resource Groups offers volunteer opportunities, leadership experience, and networking. We provide career growth through First Choice Learning opportunities. Our Total Rewards program includes a competitive salary, incentives, parental leave, health benefits, 401k match, paid time off, wellness programs, Employee Assistance Program, onsite pub, clothing and swag, and free beverages. Work within a fast-paced, innovative environment with passionate colleagues from diverse backgrounds.

Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds and characteristics. If you require a reasonable accommodation during the application process, please email [e-mail].

Pay and Benefits:

We are committed to fair and equitable pay. The total rewards include a salary range of $0.00 - $0.00, a 0% target short-term incentive, approximately $11,000 on benefits per employee, and paid time off. The posted salary range is a best estimate at the time of posting and may vary based on various factors.