Shift Supervisor

Molson Coors Brewing Company; Vancouver; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to lead the Taproom Team at Granville Island Brewing. This role involves overseeing food and beverage service, ensuring customer satisfaction, and managing staff effectively. With a commitment to community engagement and employee growth, this innovative company offers a vibrant work environment where you can make a real impact. Join a passionate team dedicated to delivering exceptional experiences and enjoy a range of perks including on-site pub access and career development opportunities. If you're ready to elevate your career in a supportive setting, this is the opportunity for you.

Benefits

Competitive Salary

Health Benefits

401k with Employer Match

Paid Time Off

Wellness Programs

Employee Assistance Program

On-site Pub Access

Brand Clothing and Swag

Free Beverages

Career Growth Opportunities

Qualifications

• 2 years of serving experience in a fast-paced environment.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Oversee all facets of guest food and beverage service.
• Resolve customer complaints and assist with hiring and training.

Skills

Interpersonal Skills

Communication Skills

Troubleshooting Skills

Decision-Making Skills

Organizational Skills

Education

Serving It Right Certificate

Job description

Requisition ID: 34923

A Career in Beer and Beyond:

Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all of life's moments. We've been brewing iconic brands for over 350 years and are now proud to offer a modern portfolio that expands beyond beer.

We are Talent Brewers with a culture rooted in our core values. We seek, value, and respect everyone's unique perspectives and experiences, knowing that we are stronger together. We want you to join our team of brand ambassadors who believe the world is full of untapped opportunities. If you get excited about making a real difference as part of a winning team like ours, we want to hear from you.

The Headlines:

We are currently seeking a Supervisor to join our Taproom Team at Granville Island Brewing, located on Granville Island in Vancouver, BC. The successful applicant will be responsible for all aspects of guest food and beverage service.

The Responsibilities:

• Oversee all facets of service (Greeting, order taking, order entry, food/drink running, table maintenance, cash reconciliation).
• Lead the taproom by setting a positive example for staff.
• Resolve all customer complaints promptly, delegating major issues to the Taproom Manager.
• Process payments.
• Perform side duties as required.
• Balance daily sales and cash drops.
• Review previous shift logs and complete current shift logs.
• Conduct 1-on-1s and corrective discussions with front-line staff.
• Perform administrative tasks as assigned.
• Assist with hiring and onboarding new employees.
• Assist with training and performance reviews.

The Other Qualifications:

• You have 2 years of serving experience.
• You are of legal drinking age.
• You possess a Serving It Right certificate.
• You have excellent interpersonal and communication skills.
• You can manage multiple priorities in a dynamic environment.
• You have proven troubleshooting skills and can work independently.
• You demonstrate sound decision-making skills.
• You are detail-oriented, sincere, responsible, and organized.
• You can manage a flexible schedule.

Work Perks:

• We care about our people and the planet, setting stretch goals around key priorities.
• We contribute to our communities through charitable donations and volunteer activities.
• Engagement with Business Resource Groups offering volunteer opportunities, leadership, and networking.
• Opportunities for career growth through our First Choice Learning programs.
• Participation in our Total Rewards program, including a competitive salary, incentives, health benefits, 401k with employer match, paid time off, wellness programs, and Employee Assistance Program.
• On-site pub access, brand clothing and swag, top events, and free beverages!
• Work within a fast-paced, innovative company alongside passionate colleagues from diverse backgrounds.

Molson Coors is an equal opportunity employer. We welcome applications from candidates of all backgrounds. If you require a reasonable accommodation during the application process, please contact [e-mail].

Pay and Benefits:

We are committed to fair and equitable pay. The posted salary range is indicative, and actual pay will depend on various factors including experience, skills, and location. Benefits include health, dental, vision, retirement, wellness incentives, paid time off, and more.