Shift Supervisor

Ontario Trillium Foundation; Martensville; On-site; CAD 36,000 - 60,000; Full time

Job summary

Tim Hortons in Saskatchewan is seeking a Shift Supervisor to lead a fast-paced team, ensure guest satisfaction, and uphold brand standards in a busy quick-service environment.

You will recruit, train and coach staff, manage daily operations to drive sales and control costs, and collaborate with management to deliver exceptional service.

Qualifications

• 1–3 years of quick service supervisory experience.
• Recruiting, training and coaching team members.
• Canadian resident and friendly demeanor.

Responsibilities

• Lead and empower a team to deliver outstanding guest experiences.
• Recruit, train and coach staff to meet Tim Hortons' standards.
• Plan and execute methods to increase sales and control costs.

Skills

Customer service

Leadership

Team coaching

Job description

Description

As a Shift Supervisor you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and supervise team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Management team in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 1-3 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

Requirements

• Customer service background preferred
• Must be able to lift 25 lbs
• Previous experience in Quick Service an asset
• Friendly and outgoing
• Previous supervisor experience preferred
• Canadian Resident

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.