Full Time Shift Supervisor

Ontario Trillium Foundation; Orono; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Amazing team

Competitive wages

Amazing growth opportunities!

Job summary

Tim Hortons is seeking a Shift Supervisor to support restaurant leadership by directing daily operations and training team members to meet guest expectations. You will partner with management to execute policies and ensure smooth opening, service, and closing.

Responsibilities include supervising cash handling, food safety, scheduling coverage, maintaining quality standards, and resolving guest issues. Flexible schedule and reliable transit are required; growth opportunities into restaurant

Qualifications

• Experience in a fast-paced restaurant environment.
• Strong interpersonal and training skills.

Responsibilities

• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-throughs to ensure restaurant is ready to open/close and/or rush-ready.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
• Follow up and ensure resolution of guest-related issues as needed.

Skills

Guest satisfaction

Team leadership

Job description

As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

General Responsibilities:

• Train, monitor and reinforce food safety procedures to team members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
• Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• Follow up and ensure resolution of guest-related issues as needed.

For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you.

Why work for us?

• Amazing team
• Competitive wages
• Amazing growth opportunities!

Requirements

Must have reliable transportation

Must be able to lift 25lbs

Flexible Schedule

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.