Shift manager - fast food restaurant

Wendy's Restaurant; Sault Ste. Marie; On-site; CAD 32,000 - 46,000; Full time

Job summary

Wendy's Restaurant in Sault Ste. Marie, Canada, is seeking a dedicated Restaurant Supervisor to oversee daily kitchen and dining room operations on site. You will lead front- and back-of-house teams to deliver fast, friendly service and uphold quality standards.

Responsibilities include establishing work schedules, training staff in duties, sanitation and safety, managing inventory, handling customer concerns, and maintaining records of stock, repairs, and sales to support smooth operations.

Qualifications

• No degree required.
• Experience of 7 months to less than 1 year preferred.
• On-site work at a restaurant.

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Skills

Staff supervision

Customer service

Team player

Flexibility

Time management

Education

No degree, certificate or diploma

Job description

LANGUAGES

English

EDUCATION

• No degree, certificate or diploma

EXPERIENCE

• 7 months to less than 1 year

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

WORK SETTING

• Restaurant

RESPONSIBILITIES

TASKS

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reportsEstablish work schedules

SUPERVISION

• Cook (general)
• Food service counter attendants and food preparers
• 16-20 people

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking

PERSONAL SUITABILITY

• Client focus
• Flexibility
• Team player