Shift manager - fast food restaurant

Wendy's Restaurant; Ramara Township; On-site; CAD 42,000 - 52,000; Full time

Job summary

Wendy's Restaurant à Ramara Township (Ontario) recherche un(e) superviseur(se) de restaurant pour un poste permanent de 35 heures par semaine.

Aucune exigence de diplôme; une expérience de 7 mois à moins d’un an est suffisante. Vous dirigerez 11–15 personnes, gérerez les plannings et veillerez au respect des normes qualité et sécurité.

Qualifications

• Aucun diplôme requis.
• Expérience de 7 mois à moins d’un an requise.
• Localisé au Canada (Ontario) – Wendy's Restaurant.

Responsibilities

• Établir et gérer les plannings de travail.
• Superviser et coordonner les activités du personnel qui prépare et portionne les aliments.
• Former le personnel aux tâches, à l’hygiène et à la sécurité.
• Estimer les ingrédients et les fournitures nécessaires à la préparation des repas.
• Recruter le personnel de service alimentaire.
• Veiller à ce que la nourriture et le service respectent les normes de qualité.
• Préparer les budgets et les estimations de coûts.
• Traiter les plaintes ou les préoccupations des clients.
• Maintenir les registres des stocks, des réparations et des pertes.
• Préparer et soumettre des rapports.
• Établir les horaires de travail.

Skills

Orientation client

Compétences interpersonnelles

Expression orale

Esprit d'équipe

Initiative

Flexibilité

Education

Aucun diplôme requis

Job description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week
• Education:
• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Employment terms options

• Early morning

Government programs

• Recognized employer

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Morning
• Night
• Day
• Weekend

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers