Shift manager - fast food restaurant

The Wendy's Company; Collingwood; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Recognized employer

Job summary

Wendy's Company in Collingwood, Ontario is seeking a Restaurant Manager to lead daily restaurant operations, supervise 11–15 staff, and ensure food preparation meets safety and quality standards.

You will establish work schedules, train staff in duties and sanitation, hire team members, manage budgets and reports, and address customer complaints in a fast-paced, customer-focused environment.

English is the working language; 35 hours per week; permanent position with opportunities for growth.

Qualifications

• Experience supervising food service staff and coordinating meal prep.
• Knowledge of sanitation and safety procedures.
• Ability to train staff and ensure high-quality service.

Responsibilities

• Establish methods to meet work schedules
• Supervise and coordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Skills

Client focus

Interpersonal skills

Excellent oral communication

Flexibility

Team player

Initiative

Education

No degree, certificate or diploma

Job description

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 hours per week
• Education:
• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Employment terms options

• Early morning

Government programs

• Recognized employer

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Morning
• Night
• Day
• Weekend

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers