Shift Leader - Guest Experience & Ops (Bonus Eligible)

Ontario Trillium Foundation; Fredericton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

$300 monthly bonus based on perf

Pension plans & Health benefits after

Job summary

Ontario Trillium Foundation seeks a supervisor in Fredericton, NB to assist in guest recovery and run shift operations. You will supervise a team, complete self-evaluations, manage cash accountability, and lead shift huddles to drive service quality.

You will forecast sales, monitor food costs and labor, review and approve invoices, order products, and schedule staff. This role develops supervisory and team skills through hands-on leadership and a clear progression path.

Qualifications

• Experience in hospitality or food service supervision.
• Ability to lead a team and supervise shifts.
• Attention to cash handling and daily cash accountability.
• Competence in scheduling and shift planning.
• Forecasting sales and managing controllable costs.

Responsibilities

• Assists in Guest Recovery
• Can supervise shift alone
• Complete self-evaluations
• Cash Accountability
• Shift huddles
• Develops skills of supervisors and team members
• Forecast sales
• Manages food cost, labor and other controllable costs
• Order products
• Scheduling
• Review and approve food invoices

Skills

Guest recovery

Cash handling

Scheduling

Forecasting

Team development

Job description

Ontario Trillium Foundation seeks a supervisor in Fredericton, NB to assist in guest recovery and run shift operations. You will supervise a team, complete self-evaluations, manage cash accountability, and lead shift huddles to drive service quality.

You will forecast sales, monitor food costs and labor, review and approve invoices, order products, and schedule staff. This role develops supervisory and team skills through hands-on leadership and a clear progression path.