Shift Leader: Flexible Scheduling & Guest Experience

Hunter Super Techs - TurnPoint; Ottawa; On-site; CAD 2,659,000 - 3,148,000; Full time

Benefits offered by this job

Virtual healthcare

Tuition reimbursement

Free meals

Gratuities

Flexible scheduling

Employee of the Month

Career advancement

Job summary

Hunter Super Techs - TurnPoint in Ottawa, ON is seeking a proactive restaurant team member to oversee shifts and deliver memorable guest experiences. You will train new hires, support performance and development, and help drive sales and profitability through consistent service and product quality.

The role offers flexible scheduling, virtual healthcare, tuition reimbursement, free employee meals, gratuities, and opportunities for advancement in a fast-paced environment.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Strong communication and guest-service skills.
• Ability to train and develop staff; mentor teammates.

Responsibilities

• Oversee restaurant operations during your shift to ensure a smooth, guest-focused experience.
• Welcome, train and support new team members; drive performance and engagement.
• Maintain product quality and guest satisfaction; ensure consistency in service and atmosphere.
• Monitor inventory, labour costs, and cost controls to support profitability.
• Ensure facility maintenance, safety, and compliance with brand standards.

Skills

Team leadership

Customer service

Training & development

Conflict resolution

Job description

Hunter Super Techs - TurnPoint in Ottawa, ON is seeking a proactive restaurant team member to oversee shifts and deliver memorable guest experiences. You will train new hires, support performance and development, and help drive sales and profitability through consistent service and product quality.

The role offers flexible scheduling, virtual healthcare, tuition reimbursement, free employee meals, gratuities, and opportunities for advancement in a fast-paced environment.