Shift Leader: Deliver Legendary Service & Smooth Operations

Starbucks Corp.; Nanaimo; On-site; CAD 32,000 - 42,000; Full time

Job summary

Starbucks Corp. in Nanaimo is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming environment.

You will motivate and coach the team, ensure adherence to cash handling and safety policies, and help open/close duties. The role emphasizes teamwork, initiative, and strong communication to maintain a smooth third place

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others and coach team members.
• Strong verbal communication and interpersonal skills.
• Familiarity with cash handling and safety procedures.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners, delegate tasks and ensure legendary customer service.
• Maintain clean, welcoming environment and adhere to policies.

Skills

Customer service

Directing work

Oral communication

Retail environment knowledge

Teamwork

Interpersonal skills

Job description

Starbucks Corp. in Nanaimo is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming environment.

You will motivate and coach the team, ensure adherence to cash handling and safety policies, and help open/close duties. The role emphasizes teamwork, initiative, and strong communication to maintain a smooth third place