Shift Lead

Workwear Outfitters, LLC; Conception Bay South; Hybrid; CAD 21,000 - 28,000; Part time

Job summary

Work Authority in Conception Bay South, NL, is hiring a part-time Shift Lead to oversee daily store operations during assigned shifts. You will motivate the team, ensure excellent customer service, drive sales, and uphold store merchandising standards.

This role requires a flexible schedule including evenings and weekends. Responsibilities include leading associates, assigning tasks, maintaining a welcoming store environment, handling inventory tasks, and ensuring opening/closing procedures are

Qualifications

• Minimum 2 years in retail.
• Experience leading a team.
• Excellent communication and interpersonal skills.
• Willingness to work evenings and weekends.

Responsibilities

• Lead and inspire a team during assigned shifts.
• Assign tasks and delegate responsibilities to ensure smooth store operations.
• Provide exceptional customer service and address inquiries professionally.
• Drive sales and help the store meet targets during shifts.
• Oversee opening and closing procedures and maintain merchandising standards.
• Assist with receiving, stocking and inventory control.

Skills

Retail Leadership

Customer Service

POS Systems

Team Motivation

Inventory & Merchandising

Education

High School Diploma

Tools

POS Software

Job description

## Shift LeadApply: Conception Bay South, NL: Full time: Posted Today: End Date: October 9, 2026 (23 days left to apply): JR103934Work Authority, a proud Canadian Company since 1938. Our retail chain of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a more educated, better equipped customer makes for a highly effective national workforce. If you are serious about safety, we are looking for you to join our team of safety experts.Our Purpose: \"*We champion and empower workers who make our world work better*.\"We currently have a (**PART TIME**) Shift Lead position open at our Conception Bay South.A Shift Lead is responsible for overseeing the operations and performance of the of the retail store during assigned shifts. The Shift Lead will motivate and guide the store team, ensure exceptional customer experiences, drive sales, and maintain the store visual merchandizing standards. This position requires a flexible schedule, including evenings and weekends. How you will make a difference:* Lead and inspire a team of retail associates, providing guidance, coaching and support on assigned shifts.* Assign tasks and delegate responsibilities effectively, ensuring smooth store operations during shift.* Demonstrate exceptional customer service skills and act as a role mode for the store team.* Ensure all customers are greeted warmly and receive prompt assistance.* Address customer inquiries, concerns, and complaints in a professional and courteous manner.* Achieve sales targets by motivating the team to provide exceptional sales experiences.* Train and coach associates on effective sales techniques and product knowledge.* Ensure the store is clean, always organized and visually appealing.* Responsible for the store’s opening and closing procedures.* Assists with inventory, including receiving, stocking, and replenishing merchandise.* Provide customers with a hassle-free experience when they need to exchange or return products.* Adhere to company policies, procedures, and store operational guidelines.* Adhere to loss prevention guidelines to minimize theft and maximize store profitably.Skills for Success:* A minimum of at least 2 years retail experience* Proficiency in using a point-of sale (POS) systems and other retail software.* Strong interpersonal and communication skills with the ability to interact effectively with customers and team members.* Excellent decision-making abilities and problem-solving skills* Strong organizational and time management abilities.* Ability to lift up to 50 lbs. on occasion* Candidates should be flexible to work various shifts, including evenings, weekends, and weekdays.We are committed to providing equal opportunity employment, accommodations are available upon request at any stage of the recruitment process.