Retail Store Supervisor - Winter - Full/Part-time

Schweitzer; Canada; Remote; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Free access to Blue Mountain resort &$

Discounted meals at resort restaurants

Exclusive discounts at Blue Mountain‑ 

Wellness resources & therapy access

Job summary

Schweitzer is seeking a Store Supervisor for the Blue Mountains location. You will lead daily store operations, coach Sales Associates, manage cash handling, merchandising, and inventory while delivering outstanding guest experiences.

The role requires supervisory or leadership experience, strong communication, and the ability to work flexible hours, including weekends during peak seasons. Join a vibrant resort team focused on guest satisfaction and teamwork.

Qualifications

• Previous supervisory, retail leadership, or team lead experience preferred.
• Strong customer service and sales skills with a passion for guest experiences.
• Experience with cash handling, point-of-sale systems, inventory management, and retail operations.
• Strong communication, leadership, and interpersonal skills.
• Ability to coach, motivate, and develop team members in a fast-paced environment.
• Excellent organizational and problem-solving abilities with strong attention to detail.
• Flexible hours including weekends/holidays/peak periods.
• Proficiency with Microsoft Office and retail operating systems is an asset.

Responsibilities

• Lead and support day-to-day operation of the retail store, ensuring exceptional guest service and strong sales.
• Supervise, train, coach, and recognize Sales Associates to promote product knowledge and service excellence.
• Oversee daily store activities including sales, cash handling, merchandising, inventory, and opening/closing procedures.
• Act as a resource for team members and escalation point for guest questions and concerns.
• Support onboarding, training, scheduling, performance, and development initiatives.
• Ensure visual merchandising and inventory controls align with store standards.
• Monitor labour, expenses, and resources to support budget targets.
• Maintain a safe, organized work environment and ensure policy compliance.

Skills

Supervisory experience

Retail leadership

Customer service

Sales skills

Cash handling

POS systems

Inventory management

Microsoft Office

Retail operating systems

Communication

Leadership

Problem solving

Organization

Team development

Weekend availability

Tools

POS systems

Microsoft Office

Retail software

Job description

## Retail Store Supervisor - Winter - Full/Part-timeApply: Blue Mountains, ON: Posted Today: JR135382Seasonal**WHAT’S IN IT FOR ME?*** Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.* Save on meals across resort restaurants and cafés, including Starbucks.* Receive exclusive discounts at all Blue Mountain-owned retail stores.* Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.* Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.**HOURLY RATE: $21.43** **FULL/PART-TIME HOURS*** Full-Time Hours 4-5 shifts per week* Part-Time Hours 2-3 shifts per week### **WHAT WILL I BE DOING?**The Store Supervisor, Retail is responsible for supporting the daily operations of the retail store while delivering exceptional guest experiences and driving sales performance. This role provides leadership and support to Sales Associates, ensuring high standards of customer service, merchandising, inventory control, and operational excellence. Working closely with the Retail leadership team, the Store Supervisor helps foster a positive, engaged team culture while maintaining a well-organized and guest-focused retail environment.* Lead and support the day-to-day operation of the retail store, ensuring exceptional guest service, strong sales results, and efficient store performance.* Supervise, train, coach, and recognize Sales Associates to promote product knowledge, service excellence, and achievement of departmental goals.* Oversee daily store activities including sales transactions, cash handling, merchandising, inventory management, and opening and closing procedures.* Act as a resource for team members and the primary escalation point for guest questions and concerns, ensuring timely and professional resolution.* Support employee onboarding, training, scheduling, performance management, and ongoing development initiatives.* Ensure visual merchandising, product presentation, inventory controls, and store standards are maintained to enhance the guest shopping experience.* Monitor labour, expenses, and operational resources to support budget targets and maximize store efficiency.* Maintain a safe, productive, and organized work environment while ensuring compliance with company policies and operational procedures.* Foster a positive team culture through communication, engagement, recognition, and collaboration to achieve department objectives.* Support recruitment activities, including participating in the selection and onboarding of frontline team members.### **WHAT DO WE NEED FROM YOU?*** Previous supervisory, retail leadership, or team lead experience preferred.* Strong customer service and sales skills with a passion for creating exceptional guest experiences.* Experience with cash handling, point-of-sale systems, inventory management, and retail operations.* Strong communication, leadership, and interpersonal skills.* Ability to coach, motivate, and develop team members in a fast-paced environment.* Excellent organizational and problem-solving abilities with strong attention to detail.* Comfortable working flexible hours, including weekends, holidays, and peak operating periods.* Proficiency with Microsoft Office and retail operating systems is considered an asset.* Ability to lift and move merchandise as required.* Commitment to maintaining a safe, inclusive, and positive workplace.*\\*This role is being posted to fill a vacancy*