SHARED SERVICES CONSULTANT (BAND LEVEL 6)

Memorial University, Newfoundland and Labrador; San Juan de Terranova; On-site; CAD 57,000 - 67,000; Part time

Job summary

Memorial University in Newfoundland and Labrador seeks a Shared Services Consultant (Band Level 6) within the People and Culture team for a 2-year contract. The role focuses on providing HR services to staff, faculty, managers, external clients, and retirees, delivering timely, accurate information with a strong customer experience.

The successful candidate will handle onboarding, payroll-related tasks, leave administration, and other HR functions in a structured, fast-paced Shared Services

Qualifications

• Minimum 3 years HR experience.
• Diploma in business, human resource management or related field required.
• Experience with computerized payroll systems and/or HRIS preferred.

Responsibilities

• Serve as the first point of contact for HR services and inquiries, delivering timely, accurate information to staff, faculty, managers, and clients.
• Support onboarding, group insurance administration, and leave management, including leave without pay and LTD initiation.
• Assist with position control administration, job evaluation, recruitment, hiring, and payroll processes; perform other related duties as required.

Skills

HR experience

Customer service

Education

Diploma in Human Resources Management

Tools

HRIS

Job description

SHARED SERVICES CONSULTANT (BAND LEVEL 6)

People and Culture

(2-Year Contractual Position)

DUTIES

Reporting to the Team Lead, Client Services, the Shared Services Consultant will be responsible for the effective and efficient delivery of a variety of human resources services within the Shared Services Centre of Memorial University. Working as a member of the team, the successful candidate will serve as the first point of contact for many HR services, responding to inquiries and delivering a high-quality customer experience by ensuring staff, faculty, administrative managers, external clients, and retired employees have prompt access to timely, accurate, and consistent HR information. The Shared Services Consultant will work in a highly structured, professional, and fast-paced team environment, requiring the ability to multi-task and constantly prioritize tasks based on changing client needs. The incumbent must exercise considerable initiative and independent judgment, providing a range of quality HR services, including group insurance administration and onboarding, leave administration, leave without pay and LTD initiation, and tuition credit application approvals. Additional duties include supporting administrative HR functions such as position control administration, job evaluation, recruitment, hiring, and payroll processes, as well as performing other related duties as required.

QUALIFICATIONS

Experience (minimum 3 years) in human resources; successful completion of a diploma in business, human resource management or a related field is required; or an equivalent combination of experience and training may be considered. Prior experience working with computerized payroll systems and/or Human Resources Information Systems (HRIS) is preferred. Experience in a client-centric, shared services environment is a definite asset.

SALARY

$57,336 - $67,257 per annum (Non-Bargaining)

CLOSING DATE

October 29, 2026 by 5:00 p.m. NST

COMPETITION NO.

MUN03665

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact [e-mail] directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at [e-mail].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.