SHARED SERVICES CONSULTANT (BAND LEVEL 6)

Memorial University of Newfoundland; San Juan de Terranova; On-site; CAD 57,000 - 67,000; Full time

Job summary

Memorial University of Newfoundland is seeking a Shared Services Consultant (Band Level 6) within the People and Culture unit for a 2-year contractual position. You will deliver a broad range of HR services through the Shared Services Centre, acting as the first contact for staff, faculty, and administrators, ensuring accurate and timely information.

Responsibilities include onboarding, leave administration, payroll-related tasks, and supporting recruitment and job evaluation.

Qualifications

• Minimum 3 years of experience in human resources.
• Diploma in business, HR management or related field required; or equivalent experience.
• Experience with payroll systems/HRIS is preferred; client-centric/shared services experience is a plus.

Responsibilities

• Deliver a range of HR services within the Shared Services Centre.
• Be the first point of contact for HR inquiries and provide accurate information.
• Oversee onboarding, leave administration, and leave without pay processes.
• Support position control, job evaluation, recruitment, and payroll activities.
• Perform other related duties as required within the HR shared services scope.

Skills

HR

Customer service

Multi-tasking

Fast-paced environment

Education

Diploma in business or HR management

Tools

HRIS systems

Job description

SHARED SERVICES CONSULTANT (BAND LEVEL 6)

People and Culture

(2-Year Contractual Position)

The University will consider applications from qualified permanent staff who may be interested in a secondment, subject to departmental approval

DUTIES

Reporting to the Team Lead, Client Services, the Shared Services Consultant will be responsible for the effective and efficient delivery of a variety of human resources services within the Shared Services Centre of Memorial University. Working as a member of the team, the successful candidate will serve as the first point of contact for many HR services, responding to inquiries and delivering a high-quality customer experience by ensuring staff, faculty, administrative managers, external clients, and retired employees have prompt access to timely, accurate, and consistent HR information. The Shared Services Consultant will work in a highly structured, professional, and fast-paced team environment, requiring the ability to multi-task and constantly prioritize tasks based on changing client needs. The incumbent must exercise considerable initiative and independent judgment, providing a range of quality HR services, including group insurance administration and onboarding, leave administration, leave without pay and LTD initiation, and tuition credit application approvals. Additional duties include supporting administrative HR functions such as position control administration, job evaluation, recruitment, hiring, and payroll processes, as well as performing other related duties as required.

QUALIFICATIONS

Experience (minimum 3 years) in human resources; successful completion of a diploma in business, human resource management or a related field is required; or an equivalent combination of experience and training may be considered. Prior experience working with computerized payroll systems and/or Human Resources Information Systems (HRIS) is preferred. Experience in a client-centric, shared services environment is a definite asset.

SALARY $57,336 - $67,257 per annum (Non-Bargaining)

CLOSING DATE October 29, 2026 by 5:00 p.m. NST

Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact [e-mail] directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at [e-mail].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.