Shared Service Advisor

University of Alberta Careers; Edmonton; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

University of Alberta Careers is seeking a motivated advisor to provide one-on-one service and support for prospective and current staff on Shared Services HR and Finance processes. The role is hybrid, with a mix of remote and in-person work at Enterprise Square, Edmonton.

As the first point of contact for employee HR and Finance inquiries, you will deliver guidance on process steps, quality and accuracy, and collaborate with Shared Services teams, University Services and Finance portfolios to

Responsibilities

• Provide one-on-one service and support for staff regarding Shared Services HR and Finance processes.
• Act as the first point of contact for employee HR and Finance inquiries.
• Collaborate with Shared Services teams, University Services and Finance portfolios to resolve issues efficiently.

Job description

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Edmonton.

The Shared Services Staff Service Centre is seeking a highly motivated, service and results oriented individual to provide one-on-one service and support for prospective and current staff regarding Shared Services processes in HR and Finance. Advisors will offer service and navigational support in an efficient and holistic manner, networking with other Shared Services teams, University Services and Finance portfolios, or other campus resources. As the first point of contact for employee HR and Finance inquiries, you’ll provide advice, guidance and leadership in process, quality and accuracy, with a focus on: