Shared Service Advisor

The University of Alberta; Edmonton; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

The University of Alberta in Edmonton seeks a proactive advisor to support staff with Shared Services HR and Finance inquiries. This hybrid role blends remote and in-person work at Enterprise Square, providing guidance and navigation across portfolios.

You will be the first point of contact, offering accurate information and coordinating with campus resources to ensure smooth processes and high-quality service for both prospective and current staff.

Job description

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Edmonton.

The Shared Services Staff Service Centre is seeking a highly motivated, service and results oriented individual to provide one-on-one service and support for prospective and current staff regarding Shared Services processes in HR and Finance. Advisors will offer service and navigational support in an efficient and holistic manner, networking with other Shared Services teams, University Services and Finance portfolios, or other campus resources. As the first point of contact for employee HR and Finance inquiries, you’ll provide advice, guidance and leadership in process, quality and accuracy, with a focus on: