Services Technical Consultant

Dayforce US, Inc.; Canada; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Time-off programs

Wellness initiatives

Competitive pay and benefits

Job summary

Dayforce US, Inc. is seeking a Technical Consultant to guide clients through third‑party flat file integration work as part of Dayforce HCM implementations.

You will collaborate with a pod of consultants, engage stakeholders, and coordinate with offshore teams to deliver go‑live experiences across North America. The role emphasizes translating client requirements into flat file specs, managing export file delivery, and identifying and communicating risks throughout the project lifecycle.

Qualifications

• Five or more years of experience in Human Capital Management consulting.
• Strong client relationship management skills.
• Ability to manage multiple projects and clients simultaneously while balancing competing priorities.
• Excellent organizational, communication, collaboration, and consulting skills.
• Ability to lead and facilitate client workshops and working sessions.
• Ability to communicate technical concepts clearly in business language.
• Understanding of common HCM business practices.

Responsibilities

• Provide consulting services to clients.
• Translate client requirements into flat file requirements.
• Meet with offshore teams to review mapping documents for file development.
• Manage internal and external stakeholders to deliver export files.
• Identify and communicate project risks.
• Analyze export files, research issues, and determine appropriate actions.
• Manage the end‑to‑end delivery of export files throughout the implementation lifecycle.

Skills

HCM consulting

Client relationships

Multi-project management

Communication

Workshop facilitation

Business-language communication

HCM practices knowledge

Education

Bachelor's degree or equivalent experience

Job description

About the Opportunity

The Technical Services team guides clients through the lifecycle of delivering third‑party flat file integrations as part of an overall Dayforce HCM implementation.

As a Technical Consultant you will collaborate across a pod of consultants supporting implementation projects across North America, coordinating with subject matter experts and stakeholders to achieve successful go‑live experiences.

What You'll Get to Do

• Provide consulting services to clients.
• Translate client requirements into flat file requirements.
• Meet with offshore teams to review mapping documents for file development.
• Manage internal and external stakeholders to deliver export files.
• Identify and communicate project risks.
• Analyze export files, research issues, and determine appropriate actions.
• Manage the end‑to‑end delivery of export files throughout the implementation lifecycle.

Skills and Experience We Value

• Bachelor's degree or equivalent experience.
• Five or more years of experience in Human Capital Management consulting.
• Strong client relationship management skills.
• Ability to manage multiple projects and clients simultaneously while balancing competing priorities.
• Excellent organizational, communication, collaboration, and consulting skills.
• Ability to lead and facilitate client workshops and working sessions.
• Ability to communicate technical concepts clearly in business language.
• Understanding of common HCM business practices.

What Would Make You Stand Out

• Experience with SaaS or cloud‑based software solutions, including HRIS systems.
• Working knowledge of payroll contribution, benefits eligibility, and HR export files.
• Ability to read technical vendor specifications and analyze vendor feedback.

What’s in it for you

Dayforce offers time‑off programs, wellness initiatives, recognition through competitive pay and benefits, and opportunities for personal and professional growth.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on factors such as bonuses, incentives, experience, skills, budget, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Equal Opportunity Employer

Dayforce is a diverse, inclusive, and equal‑opportunity employer. We consider and embrace individuals of all backgrounds and what makes them unique. We believe employees should be happy, healthy, and fulfilled.