Implementation Specialist - Dayforce

Confidential; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Confidential is seeking a Dayforce Implementation Specialist to lead the rollout of the Dayforce HCM platform across the organization. You will serve as the internal Subject Matter Expert (SME), working closely with HR, Payroll, Talent Acquisition, Operations, IT, and end users to ensure a successful implementation and ongoing enhancement of Dayforce.

The ideal candidate has hands-on Dayforce implementation experience, a strong understanding of HR and Payroll processes, and a passion for

Qualifications

• 3+ years Dayforce experience in implementation, configuration, or optimization.
• Strong knowledge of Payroll, HR, Talent Acquisition, and onboarding processes.
• Post-secondary education in IT, Accounting, or Payroll or related field.
• Dayforce SME with experience training end users and developing training materials.
• Experience coordinating with stakeholders at all levels of the organization.
• Strong project coordination, communication, and problem-solving skills.
• Experience supporting change management and user adoption initiatives.
• Knowledge of Canadian payroll and HR practices preferred.

Responsibilities

• Serve as the Dayforce SME for implementation and ongoing system enhancement.
• Lead Dayforce implementation activities from requirements through post-go-live support.
• Partner with HR, Payroll, TA, and leaders to align Dayforce capabilities with needs.
• Support onboarding workflows in collaboration with TA and HR teams.
• Configure and maintain Dayforce modules, security roles, workflows, and reporting.
• Develop training materials, user guides, and SOPs.
• Deliver training sessions to HR, Payroll, TA, managers, and end users.
• Act as primary point of contact for system questions and support.
• Coordinate UAT and assist with issue resolution.
• Identify opportunities to improve efficiency and automate processes.

Skills

Dayforce experience

HR processes

Payroll knowledge

Training end users

Stakeholder management

Project coordination

Communication skills

Change management

UAT coordination

Problem-solving

Education

Post-secondary in IT/Accounting/Payroll

Payroll Compliance Professional (PCP)

Tools

Dayforce configuration

Job description

We are seeking a Dayforce Implementation Specialist to lead the implementation, optimization, and adoption of the Dayforce HCM platform across the organization. Acting as the internal Subject Matter Expert (SME), this individual will work closely with HR, Payroll, Talent Acquisition, Operations, IT, and end users to ensure a successful rollout and ongoing enhancement of Dayforce.

The ideal candidate has hands‑on Dayforce implementation experience, a strong understanding of HR and Payroll processes, and a passion for training and supporting users through system and process changes.

Key Responsibilities

• Serve as the Dayforce Subject Matter Expert (SME) for implementation, configuration, and ongoing system enhancement.
• Lead Dayforce implementation activities, including requirements gathering, configuration, testing, deployment, and post-go-live support.
• Partner with HR, Payroll, Talent Acquisition, and business leaders to align system capabilities with operational needs.
• Support onboarding workflows and processes in collaboration with the Talent Acquisition and HR teams.
• Configure and maintain Dayforce modules, security roles, workflows, and reporting.
• Develop training materials, user guides, and standard operating procedures.
• Deliver training sessions to HR, Payroll, Talent Acquisition, managers, and end users to ensure successful adoption of the platform.
• Act as the primary point of contact for system-related questions, troubleshooting, and user support.
• Coordinate User Acceptance Testing (UAT) and assist with issue resolution.
• Identify opportunities to improve efficiency, automate processes, and enhance the employee experience through Dayforce functionality.
• Support payroll and HR processes while ensuring compliance with applicable employment and payroll legislation.

Qualifications

• 3+ years of Dayforce experience, including implementation, configuration, or optimization projects.
• Strong knowledge of Payroll, HR, Talent Acquisition, and employee onboarding processes.
• Strong payroll background
• Relevant post‑secondary education, such (IT, Accounting, Payroll)
• PCP (Payroll Compliance Professional designation) an asset
• Experience training end users and developing system training materials.
• Proven ability to work with stakeholders at all levels of the organization.
• Strong project coordination, communication, and problem-solving skills.
• Experience supporting change management and user adoption initiatives.
• Knowledge of Canadian payroll and HR practices preferred.

Ideal Candidate

• Hands‑on Dayforce expert who can bridge technology, HR, Payroll, and Talent Acquisition.
• Comfortable leading training sessions including zoom live training and supporting users through change.
• Strong communicator capable of working with executives, managers, HR teams, and frontline employees.
• Passionate about improving processes and maximizing the value of the Dayforce platform.