ServiceNow Developer & Systems Integrator - Hybrid

City of Toronto; Toronto; Hybrid; CAD 72,000 - 79,000; Full time

Job summary

City of Toronto is seeking a Mid-Level ServiceNow Developer to design, build, and maintain a custom scoped application supporting court operations. This hybrid role focuses on architecture, scripting, integrations, and platform administration within the ServiceNow ecosystem for a public sector environment.

The candidate will engage with clients, prepare plans and documents, and lead delivery across development, test, and production environments, ensuring data integrity and process improvements.

Qualifications

• ServiceNow CSA certification or equivalent experience.
• Experience integrating ServiceNow with legacy or on-premise systems.
• Deep knowledge of ServiceNow architecture, scope management, and data models.
• Experience managing ServiceNow apps across development, test, and production.

Responsibilities

• Establishes and maintains client relationships to discuss needs.
• Prepares project charters, statements of work and project plans.
• Identifies risks and develops mitigation plans.
• Leads project delivery and coordinates with internal/external groups.
• Prepares status reports and analyses for projects.
• Drives go-live readiness and rollout planning.

Skills

CSA Certification

MID Server

Data Integration

ServiceNow Architecture

Environment Management

Agile/Scrum

Tools

ServiceNow Studio

Flow Designer

JDBC/ODBC

SOAP Web Services

Job description

City of Toronto is seeking a Mid-Level ServiceNow Developer to design, build, and maintain a custom scoped application supporting court operations. This hybrid role focuses on architecture, scripting, integrations, and platform administration within the ServiceNow ecosystem for a public sector environment.

The candidate will engage with clients, prepare plans and documents, and lead delivery across development, test, and production environments, ensuring data integrity and process improvements.