ServiceNow Lead Developer

Recutify Inc.; Toronto; Remote; CAD 90,000 - 130,000; Full time

Job summary

Talantir is seeking a ServiceNow Lead Developer and Site Reliability Admin for a website asset management project. You will oversee the design, development, and deployment of ServiceNow solutions for asset management workflows, while ensuring reliability and performance.

You will collaborate with stakeholders to gather requirements, configure apps and integrations (REST/SOAP), mentor junior developers, and drive adoption of new ServiceNow features in an ITIL-aligned environment.

Qualifications

• Bachelor's degree in CS/IT or related field.
• 5+ years ServiceNow development and admin experience including asset management.
• ServiceNow CSA certification; CIS preferred.
• Strong ITSM/ITIL and asset-management understanding.
• Proficient in JavaScript, REST/SOAP APIs, and Agile.
• Excellent communication and leadership skills.

Responsibilities

• Administer, enhance, and support ServiceNow asset management systems for reliability and stability.
• Review, evaluate, design, and implement ServiceNow enhancements.
• Tune platform performance, integrations, and backend processes; including DB optimizations.
• Integrate ServiceNow Asset Management with CMDB/ITSM.
• Perform system and integration testing of asset management functionalities.
• Maintain governance, documentation, and compliance.

Skills

JavaScript

REST API

SOAP API

Agile

ITIL

Asset management

ServiceNow

Leadership

Education

Bachelor's degree in Computer Science / IT / related field

Tools

CSA

CIS

Job description

Role Name: ServiceNow Lead Developer

Location: Remote Canada

Team video INTERVIEW IS MANDATORY

"A ServiceNow Site Reliability Admin and Lead Developer for a website asset management project is responsible for both strategic oversight and hands-on implementation, ensuring the reliability, performance, and customization of ServiceNow solutions to optimize IT and business processes for asset management.

ServiceNow Site Reliability Admin Responsibilities

• Administer, enhance, and support the ServiceNow-based asset management systems, ensuring robust operational stability and high system reliability.


• Review, evaluate, design, and implement ServiceNow enhancements.


• Oversee and tune platform performance, integrations, and backend processes, including database optimizations.


• Integrate ServiceNow Asset Management modules with other business systems (e.g., CMDB, ITSM).


• Perform system and integration testing of ServiceNow asset management functionalities.


• Maintain business process documentation, governance, and compliance.


• Provide training and technical support for deployment and release activities.


• Lead knowledge transfer sessions and collaborate with internal and external stakeholder teams.

Lead Developer for Website Asset Management Responsibilities

• Lead the design, development, and deployment of ServiceNow solutions for website and asset management workflows.


• Collaborate with stakeholders to gather requirements and translate into technical specifications and solutions.


• Configure applications, workflows, dashboards, business rules, UI actions, and integrations (REST/SOAP APIs).


• Develop and maintain Forms, Views, and Service Catalog components for asset management.


• Mentor and guide junior developers, performing code reviews and ensuring best practices.


• Drive technical innovation, process optimization, and adoption of new ServiceNow features.


• Ensure alignment with business objectives, ITIL/ITSM practices, and scalability needs.


• Prepare and present performance reports, post-mortem analyses, and improvement plans.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.


• 5+ years of ServiceNow platform development and administration experience, including asset management.


• ServiceNow Certified System Administrator (CSA) and preferably Certified Implementation Specialist (CIS).


• Solid understanding of ITSM, ITIL, and asset management processes.


• Strong JavaScript, REST/SOAP API, and Agile project experience.


• Exceptional communication, documentation, and leadership skills.

This dual role involves both project management and technical execution to ensure ServiceNow-driven asset management projects are delivered efficiently, reliably, and with continuous improvement in mind