Service Writer & Admin: Grow, Connect & Evolve

Pattison Ag; Kyle; Hybrid; CAD 42,000 - 62,000; Full time

Job summary

Pattison Agriculture in Kyle, SK is seeking a Service Administrator (Service Writer) to join our fast-paced dealership. You will greet customers, answer calls, and perform clerical duties within the service department, delivering quality work in a collaborative environment.

The role offers opportunities to grow, learn, and contribute to a leading John Deere dealer network across Saskatchewan and Manitoba, with competitive wages, comprehensive benefits, and pension opportunities.

Qualifications

• Basic knowledge of accounting practices.
• Excellent computer skills in Microsoft Office and internet functions.
• Exceptional communication and organizational skills.
• Experience in an agricultural related field would be an asset.
• Ability to work flexible hours, varying shifts, weekends, holidays if necessary.

Responsibilities

• Manage full cycle customer repair/service/warranty order and reporting
• Perform administrative duties accurately and efficiently
• Field customer inquiries to the Service Department
• Maintain Work In Progress and Product Improvement Program processes
• Work with Service Technicians to ensure clear and accurate communication to customers
• Participate in training to develop skills and knowledge
• Follow all safety regulations
• Build positive and productive relationships with all departments

Skills

Communication

Organizational skills

Microsoft Office

Customer service

Tools

Microsoft Office

Job description

Pattison Agriculture in Kyle, SK is seeking a Service Administrator (Service Writer) to join our fast-paced dealership. You will greet customers, answer calls, and perform clerical duties within the service department, delivering quality work in a collaborative environment.

The role offers opportunities to grow, learn, and contribute to a leading John Deere dealer network across Saskatchewan and Manitoba, with competitive wages, comprehensive benefits, and pension opportunities.