Service Writer

Manitoulin Group of Companies; Sparwood; On-site; CAD 26,000 - 44,000; Full time

Benefits offered by this job

Profit Sharing

Opportunities for growth and careeradv

Job summary

Manitoulin Transport is seeking a Service Writer to join our team in British Columbia. This role provides technical direction and accountability for scheduling all equipment service and repairs with the internal team within the service operation.

You will collaborate with the shop manager/foreman to ensure timelines and process flow are maintained to support accurate and timely work-in-progress processing. Strong organizational, communication, and problem-solving skills are essential.

Qualifications

• Post-secondary education is required.
• At least 5 years of experience in service operations.
• Knowledge of the AS-400 system.
• Strong organizational and communication skills are essential.
• Ability to analyze costs and drive cost reductions.
• Technical, mechanical, and problem-solving abilities are needed.

Responsibilities

• Schedule all equipment service and repairs with the internal team.
• Collaborate with the shop manager/foreman to maintain timelines and workflow.
• Ensure service reports are completed timely and accurately.
• Support timely work-in-progress processing with mechanics.

Skills

Organizational skills

Communication skills

Decision making

Mechanical skills

Problem solving

Cost analysis

AS-400 knowledge

Education

Post-secondary education

Tools

AS-400

Job description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years of experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.

Job Description

We are looking for a Service Writer to join our team! This position will provide technical direction and accountability for scheduling all equipment service and repairs with the internal team within the service operation. The Service Writer will also collaborate with the shop manager/foreman to ensure timelines and process flow are maintained to support accurate and timely work-in-progress processing.

Collaborate with the Shop Mechanics to ensure all service reports provided are completed in a timely and accurate manner.

Qualifications

• Minimum post-secondary education
• Minimum 5 years experience in service operations
• Knowledge of the AS-400
• Good organizational skills
• Good communication and decision‑making skills
• Technical, Mechanical, and problem‑solving skills
• Focused on cost analysis and cost reduction

Additional Information

Hourly Rate Up to $31.70per hour based on experience

• Profit Sharing
• Opportunities for growth and advancement