Service Video Advisor

Steele Auto Group; Fredericton; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

100% matched retirement savings (RSP)

Flexible health & dental plans

Mental health & wellness support

Employee discounts on vehicles, parts,

Work boot reimbursement

Steele University training

Job summary

Steele Buick GMC seeks a Service Video Advisor to join our team in Fredericton. You will create and present video assessments of vehicle service needs, clearly explain repair recommendations, and build trust with customers.

This role emphasizes strong communication, attention to detail, and automotive knowledge to support service department success. Join a community-focused dealer where training, advancement, and comprehensive benefits are part of our Total Rewards program, with opportunities

Qualifications

• Video assessments of vehicle service needs.
• Clear communication of repair recommendations.
• Build trust with customers.

Responsibilities

• Create and present video assessments of service needs to customers.
• Effectively communicate repair recommendations and next steps.
• Support customer satisfaction and service department success.

Skills

Video communication

Customer service

Automotive knowledge

Presentation skills

Job description

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

Job Details

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike.

Steele Buick GMC is seeking a Service Video Advisor to join our team!

As a Service Video Advisor with Steele Buick GMC, your primary responsibilities will include creating and presenting video assessments of vehicle service needs to our customers. You will effectively communicate repair recommendations and build trust with clients. If you are a detail-oriented, customer-focused individual with a strong understanding of automotive service, this role provides an opportunity to excel and contribute to customer satisfaction and service department success.

Why You Will Love Working With Steele Auto Group

At Steele Auto Group, you are not just joining a company; you are joining a community where you will be empowered to exceed expectations and develop your full potential.

Role

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all the following:

• 100% Matched Retirement Savings Plan – Put your future at ease with our employer-matched RSP plan, with a maximum of 4% after just 3 months and a maximum of 5% after 5 years!
• Flexible Health & Dental Plans – Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP.
• Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement – Reimbursement immediately, no waiting required!
• Access to Steele University – you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role‑specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

We cannot wait to meet YOU!

Learn more about us at www.steeleauto.com

In 2 minutes, the Steele Auto Group career world is right at your fingertips!

If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.